Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • 1111 Montgomery Street
    Decorah, IA 52101
  • Cody Stone
  • Phone: 270-903-8048

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Service Representative jobs in Decorah, IA delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Customer Service Representative

Radius Global Solutions LLC • Decorah, IA

Posted 1 month ago

Job Snapshot

$10.00 - $11.00/Hour
Credit - Loan - Collections
Customer Service

Job Description



The Customer Service Agent will initiate the appropriate action to satisfy customer needs according to their account status.  In addition, reporting of customer service activities to the Customer Service Supervisor and/or Manager is required.



Essential Functions


  • Make outbound and take inbound phone calls to customers in order to satisfy the customer’s needs.

  • Prepare correspondence on required.

  • Research disputed account information and make necessary corrections.

  • Reviews changes account status based on established procedures.

  • Review accounts to be recommended for closure and assists in report preparation.

  • Participate in regular meetings and communicates opportunities for process improvement.

  • All other duties as assigned.

Job Requirements

Minimum Qualifications


  • Previous customer service experience is preferred.

  • Regular attendance and adherence to a set schedule required, which includes breaks and lunches.

  • High School diploma or equivalent required, some post-secondary education preferred.

  • Strong oral communication and interpersonal skills required.

  • Excellent computer navigation skills required.

  • Working knowledge of and willingness to comply with the Fair Debt Collection Act (FDCA), as well as state and federal collection laws required.


Working Conditions


  • Work is generally performed within an indoor office environment utilizing standard office equipment.

  • Travel:  This position does not require travel.

Radius Global Solutions is proud to be an equal opportunity employer.



Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.