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Front of House Team Member

Capital Vacations, LLC Branson Full-Time
$8.60 - $9.00 / hour
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Capital Vacations strives for the best!


Our mission is to deliver perfect vacations to our members and guests. Capital Vacations is a vacation ownership company that provides today’s traveler with a fresh perspective through our commitment, excellent customer service and endless opportunities. Capital Vacations develops vacation ownership resorts, markets and sells vacation ownership interests, and provides a full range of management services for resort owners associations.


Responsibilities:


❖ Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential. **


❖ Complete knowledge of the companies Food & Beverage procedures **


❖ All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guests’ expectations. **


❖ Act with integrity, honesty and knowledge that promotes the culture, values and mission of the company. **


❖ Able to interact with guests in a friendly manner. Always greet guests in a warm and friendly manner. Thank guests as they are leaving --------- Good people skills **


❖ Maintain a calm demeanor during periods of high volume or unusual events to keep the department operating to standard and to set a positive example for other team members **


❖ Respond appropriately to guest requests. Communicate guest requests to all team members **


❖ Communicate with team members to assure efficient seating, table utilization and customer service. **


❖ Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant **


❖ Show flexibility in terms of your schedule to ensure the smooth and efficient operation of the restaurant. **


❖ Able to count money and give correct change, issuing receipts and refunds when necessary. **


❖ Maintain a high level of personal cleanliness, frequent washing of hands. **


❖ Be a team player; help out fellow employees when possible. **


❖ Other duties as assigned.


ADDITIONAL DUTIES AND RESPONSIBILITIES IF APPROVED TO SERVE ALCOHOL TO GUESTS


❖ Must be able to pass Responsible Service of Alcohol Test with a score of 90% or better **


❖ Check identification of guests to ensure they are of legal age to consume alcohol **


❖ Refuse to serve alcohol in a polite manner to guests who are not of legal age **


❖ Observe guest behavior, count number of drinks served, and if you feel they should not drive, offer a taxi. Don’t hesitate to ask a manager to intervene


High School Diploma/GED


Must be of legal age according to state regulations to server alcohol. If applicable must have and maintain state health and/or alcohol compliance card


❖ Basic mathematical skills


❖Clear written and verbal communications


❖Excellent attention to detail


❖Multi task oriented


❖Able to work in a team environment


❖ Knowledge of workplace and safety procedures


❖ Ability to learn quickly


❖ General computer skills


❖ Ability to operate a cash register and debit/credit card machine


We invite you to explore this extraordinary opportunity to join our TEAM!


Capital Vacations is an Equal Opportunity Employer


Recommended skills

Team Working
Social Skills
Friendliness
Attention To Detail
Serving (Food)
Success Driven

Location

Salary Details

Based on Job Title, Location and Skills
$8
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Front of House Team Member
$8.60 - $9.00 / hour
Estimated Salary: $69K
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Capital Vacations is one of the largest managers and developers of North American vacation interval resorts that provides today’s travelers with fresh perspectives through our commitment, excellent customer service and endless opportunities.

With more than 70 active resort locations, Capital Vacations has been helping travel enthusiasts create lifelong memories for over 30 years. Our company understands that vacation is about spending quality time with your friends and family, unwinding from the hustle and bustle of everyday life, exploring and falling in love with new places, and just having fun.

Our staffs at corporate locations and at the resorts enjoy perks unique to the travel industry, including discounts on travel of course!

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