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Lube Station Manager

Grease Monkey International, Inc Normal Full-Time
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We’re seeking an exceptional Manager for our service facility. We need an experienced professional to manage it to the highest operational standards and excellence in customer satisfaction.

This is an exceptional opportunity for the ideal candidate who has a service and operations background in the automotive industry, is highly committed to delivering the best service experience to customers, and can meet the position requirements listed below.

Management experience in an automotive environment is required.

Position Requirements:

• Learn and fully execute our System of Operation – Understand it and deliver it consistently – every customer, every time.

• Operate with integrity and professionalism – Manage all aspects of center operation to the highest standards of quality and profitability:

 Customer interactions, service, and satisfaction

 Hiring and all aspects of good employee management

 Service bay management

 Inventory management, ordering, stocking

 POS system maintenance

 Safety & warranty prevention

 Bottom-line profitability

• Build and lead a team of service-oriented technicians – Hire the right people, build skills, motivate & energize, train continually, foster a strong service mentality and team environment.

• Deliver an exceptional customer experience – Must have a genuine desire and ability to engage and please customers, build relationships, and create loyalty.

• Build the business – Participate in the effort to build strong center awareness and community connections, and develop business opportunities within the local market.

Corporate owned facility with full benefits including Health Insurance.

What we offer: Competitive salary, Outstanding compensation package (including base salary, bonus plan, benefits), work environment, and the support, tools and resources you need to run a successful operation

Skills required

Quality Assurance
Reports
Management
Operations Management
Supply Chain Management
Lead Employee
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Grease Monkey International, is the nation’s largest independent franchiser of automotive fast lube centers serving more than 2 million customers each year. Founded in 1978, the Grease Monkey® brand currently has more than 300 centers operating in the United States and Latin America. The Grease Monkey® brand is not owned by an major oil company. Being independent means our focus remains on helping you properly maintain your car or truck, instead of selling you a particular brand of oil.

Our complete line of fluid, filter and other automotive maintenance services help keep you and your family safe on the road. With each Full Service Oil Change, Grease Monkey® centers provide a complete review of your vehicle’s maintenance needs according to the owner’s manual so you know what services are, or are not, needed at any given time. Sticking to the maintenance schedule can help you get many more miles from your vehicle.

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