1. Regularly works with patients with substance abuse or co-occurring disorders in an effort to effectively link them to needed resources, coordinate such resources as necessary, and monitor the implementation of such. Examples of such resources may include, but are not limited to, recovery oriented support systems, psychiatric services, substance abuse therapy and treatment services, housing, financial, vocational, connection to social activities and other resources as needed to promote independence and enhance daily living.
2. Routinely advocates on behalf of the patient in order to obtain and maintain needed resources; advocates in a manner that promotes patient independence by encouraging and teaching patients to advocate for themselves.
3. Consistently takes a proactive role in finding and developing community-based resources in order to offer patients a wider array of choices with regard to respective needs i.e. identifying housing options, employers, medical and substance abuse/mental health professionals.
4. Regularly works closely with Salvation Army Triage, and other community agencies to collaborate, facilitate and advocate for services as needed for patients.
5. As needed, consult with other treatment providers on a regular basis in order to monitor services and communicate needs of patient.
6. Consistently demonstrates and models attitudes and knowledge consistent with co-occurring best-practice standards.
7. Reliably demonstrates cultural sensitivity and ensures that staff incorporate cultural issues throughout care i.e. assessment, service planning, service delivery, transition and discharge services.
8. Regularly provides education as needed to substance abuse or those with co-occurring issues and their collateral supports.
9. Consistently completes intake documentation, assigned assessments and service plans with each person served within his or her natural environment, in accordance with SalusCare program policies and procedures.
10. Unfailingly conduct minimum of monthly contact (minimum of every other month home visits) in order to provide support and conduct ongoing assessment of needs and monitoring of service plan needs.
11. Regularly completes all documentation requirements per SalusCare policy.
12. Actively serves a maximum of 40 individuals at a given time.
13. Independently manages daily schedule by prioritizing work responsibilities and individual patient needs.
14. Consistently maintains a minimum productivity level of 1,472 hours of direct service annually.
15. Actively participates in minimum biweekly supervision meetings by presenting issues and ideas related to implementation of job duties and by receiving feedback related to job performance.
16. Consistently complies with mandates of: CARF, FAC 65-E15, 65D-30, Substance Abuse and Mental Health and SalusCare policies and procedures and routinely demonstrates a sound understanding of and commitment to compliance with these standards for the Adult Case Management Program.
17. Regularly links patients to independent means of transportation; provides limited transportation to adult patients as needed and indicated in service plan if independent transportation has not yet been secured.
18. As required, will be included in discharge planning, treatment team meetings, conference calls for ACSU, State Hospital, and other treatment or rehabilitation facilities as needed or mandated by programs.
19. Frequently attend biweekly ACM program meetings, department meetings and other agency meetings as required.
20. Consistently able to operate a reliable motor vehicle during daytime and nighttime driving, and maintain a valid Florida driver’s license.
21. Successfully attains competence with company electronic health record and use it effectively within required time frames.
22. Effectively performs duties in a variety of locations/settings.
23. Continuously maintains compliance with Staff Development training requirements.
24. Reliably completes other related duties as assigned by supervisor.
Requires a Bachelor’s Degree in a human service field from an accredited college or university and one year experience working with adults with substance abuse disorders or co-occurring experience required. Requires a valid Florida driver’s license and the appropriate level of automobile insurance coverage. Must have a reliable vehicle. Computer skills in Windows operating systems required. Must be able to attain competency with company electronic health record and use it effectively within required timeframes. Training Requirement: Completed or agrees to complete AHCA-approved mental health targeted case management training within three months of initially providing Medicaid services. Within 6 months must obtain Certified Behavioral Health Case Manager Certification from Florida Certification Board.