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1601 Research Boulevard
Rockville, MD 20850
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Front Desk Administrator
Meso Scale Diagnostics • Rockville, MD
Posted 14 hours ago
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Perform front desk reception duties and general administrative support for a variety of tasks. Must have excellent customer service skills and a positive, professional demeanor. Duties include, but are not limited to, scheduling, receiving packages and sorting mail, daily email of reports, and project and document management. Position must maintain a punctual front desk schedule, 8:30 AM to 5:30 PM, Monday – Friday, to receive visitors at headquarters and provide telephone coverage.
Duties and Responsibilities:
• Maintain the appearance of the headquarters’ lobby, sign in and greet visitors, coordinate customer clearance and VIP meetings with the Legal department and reserve guest conference rooms
• Answer incoming calls and redirect callers to appropriate departments
• Sort mail, receive and log deliveries, notify recipients of packages, and prepare labels for outgoing packages and schedule pickup
• Submit pricing for approvals and order catering for meetings and track receipts for credit card reconciliation
• Schedule conference calls and track usage to verify vendors’ statement
• Order and maintains office supplies, requesting discounts from the sales rep, track stock levels of standard items and track expenses by department
• Assist with hotel reservations for field employees at the local, contracted hotel
• Receive and review administrative invoices, confirm accurate billing and process with A/P
• Place orders for business cards, scientific articles, large copy jobs
• Create weekly reports in Excel for Facilities maintenance tickets using the eMaint system
• Set up and track registration for various activities including all company meetings, flu clinics, team building events and holiday party registration
• Assist with setup of management team dinners and sales meeting activities
• Submit and track manager-requested floral arrangements and new baby gifts for employees, place orders, maintain log and track receipts
• Perform general routine administrative tasks including photocopying, scanning and creating binders, drop off of FedEx/UPS and other duties as assigned
• Contribute to the overall effort of the Office Services team by providing administrative support across the organization
Experience and qualifications:
· High school diploma required (Bachelor’s degree preferred)
· Minimum three years of business experience
· Strong communications skills to handle incoming calls and greeting visitors
· Proficient in Windows-based computer applications, including Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Internet Explorer
· Strong working knowledge of MS Outlook, Word and Excel
· May be requested to pick up catering orders on occasion (with mileage reimbursement)