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  • 1601 Research Boulevard
    Rockville, MD 20850

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Front Desk Administrator

Meso Scale Diagnostics • Rockville, MD

Posted 1 month ago

Job Snapshot

Experience - 3 years
Degree - High School
Admin - Clerical

Job Description



Perform front desk reception duties and general administrative support for a variety of tasks.  Must have excellent customer service skills and a positive, professional demeanor.  Duties include, but are not limited to, scheduling, receiving packages and sorting mail, daily email of reports, and project and document management.    Position must maintain a punctual front desk schedule, 8:30 AM to 5:30 PM, Monday – Friday, to receive visitors at headquarters and provide telephone coverage.


Duties and Responsibilities:


•     Maintain the appearance of the headquarters’ lobby, sign in and greet visitors, coordinate customer clearance and VIP meetings with the Legal department and reserve guest conference rooms

•     Answer incoming calls and redirect callers to appropriate departments

•     Sort mail, receive and log deliveries, notify recipients of packages, and prepare labels for outgoing packages and schedule pickup

•     Submit pricing for approvals and order catering for meetings and track receipts for credit card reconciliation

•     Schedule conference calls and track usage to verify vendors’ statement

•     Order and maintains office supplies, requesting discounts from the sales rep, track stock levels of standard items and track expenses by department

•     Assist with hotel reservations for field employees at the local, contracted hotel

•     Receive and review administrative invoices, confirm accurate billing and process with A/P

•     Place orders for business cards, scientific articles, large copy jobs

•     Create weekly reports in Excel for Facilities maintenance tickets using the eMaint system

•     Set up and track registration for various activities including all company meetings, flu clinics, team building events and holiday party registration

•     Assist with setup of management team dinners and sales meeting activities

•     Submit and track manager-requested floral arrangements and new baby gifts for employees, place orders, maintain log and track receipts

•     Perform general routine administrative tasks including photocopying, scanning and creating binders, drop off of FedEx/UPS and other duties as assigned

•     Contribute to the overall effort of the Office Services team by providing administrative support across the organization




Job Requirements

Experience and qualifications:

·        High school diploma required  (Bachelor’s degree preferred)

·        Minimum three years of business experience

·        Strong communications skills to handle incoming calls and greeting visitors

·        Proficient in Windows-based computer applications, including Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Internet Explorer

·        Strong working knowledge of MS Outlook, Word and Excel

·        May be requested to pick up catering orders on occasion (with mileage reimbursement)

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