Customer Service – Inbound Financial Services Contact Center – 2nd Shift Schedules!
In this exciting, fast paced position, you will be responsible for providing remarkable service to customers on behalf of Credit Unions/Banks nationwide.
You will service financial transactions on behalf of credit unions and banks by accessing sensitive information and completing/recording the transaction in multiple systems.
Key functions include: view balances and history for checking/savings and other deposit accounts as well as loan accounts, transfer funds, view and explain why funds are on hold and/or when they will be released, re-order new checks, and provide deposit and general loan rates. Typically a Financial Service Representative will answer approximately 10-12 inbound calls per hour.
Proficient computer skills
Navigate through several windows quickly
Ability to multitask
Professional and upbeat attitude
Excellent customer service
- Exceptional attendance record!
No Financial Service experience necessary! We provide paid training!
Our Benefits Include:
- Paid Training
- Relaxed dress environment EVERYDAY
- Chicago Tribune Top Workplace Award
- ESOP Company of the Year
- Paid Time Off
- Year-round employee appreciation and recognition events
- Medical, dental, vision, life and disability insurance
- Volunteer Time Off
- Educational and employee-assistance programs
- Employee Stock Ownership Plan and 401k match
APPLY NOW or contact our Career Services Department to learn more at 847-844-2530. You can also submit an online application at www.MyLSICareers.com.
In 1994, three friends, Mark Johnson, Phil Stewart and Rex Johnson shared a vision. They created a new way for financial service companies to Connect People with People. They believed then, as they still do today, that leveraging technology in order to enable conversations, nurtures loyalty.
This foundation is the strength which continues to guide who we are, what we believe and how we connect with people. To this day, it drives our passion to deliver flexible solutions and remarkable service for our clients.
Operate Cash Register
Identify Customer Need
Resolve Customer Issue