1. Consistently provides Case Management services to children and youth in need of coordinated community based mental health services in order to avert more restrictive out of home residential placement.
2. Dependably become certified within 6 months of hire with the Florida Certification Board for the Targeted Case Manager Certification.
3. Actively maintain a maximum caseload of 20 patients. Maintains a minimal productivity level of 1472 hours annually.Must be able to perform duties in a variety of locations and settings.
4. Consistently comply with all statutory regulations that affect the target population. Consistently complies with mandates of: CARF, FAC 65-E15, FAC 65D-30. Follow established professional code of ethics and standards of practice, for both SalusCare and the Florida Certification Board, in order to promote the best interests of the patient and the profession.
5. Regularly maintain case record documentation to meet DCF, Medicaid, and SalusCare QA requirements/standards.
6. Reliably protect the patient’s right to privacy and confidentiality according to laws and other governing rules when preparing and handling records, especially regarding the communication of patient information with third-parties. Obtain written consent to release information from the patient and/or legal guardian according to agency protocols and administrative rules.
7. Regularly follow federal, state and other governing rules and regulations in order to promote and protect patient rights.
8. Consistently provide services that respect the varied identities people have based on race, ethnicity, age, sexual orientation, gender and gender identification, religion, spirituality, and mental, emotional and physical differences in abilities.
9. Regularly implement brokerage activities designed to procure specified services, treatment, and resources for the patient by means of telephone calls, meetings, verbal and written referrals, assistance with making appointments and completing applications and assistance with interview and hearings.
10. As needed, administer the appropriate assessment instruments to gather information and initiate a process of shared decision making and goal setting focused on patient strengths, needs, abilities and preferences. With the patient, develop a written service plan that reflects assessment outcomes.
11. Regularly conduct ongoing monitoring activities, including contact with the patient, concerned others, and service providers to assess the effectiveness of the case plan strategies and measure progress on achieving case plan outcomes, as well as identify emerging needs.
12. Commonly assume an advocacy role for patients to assure access to services documented in the service plan and monitor that these services are provided in a timely and appropriate manner. Monitor progress or lack of progress toward goals and make changes as necessary. This includes arranging case staffings as necessary.
13. Regularly demonstrates and models attitudes and knowledge consistent with co-occurring best-practice standards. Seek supervision, training and technical assistance as necessary to maintain competence and enhance professional effectiveness.
14. Dependably demonstrates cultural sensitivity and incorporate cultural issues throughout care i.e. assessment, service planning, service delivery, and discharge. Provide services that respect the varied identities people have based on race, ethnicity, age, sexual orientation, gender and gender identification, religion, spirituality, and mental, emotional and physical differences in abilities.
15. Maintain and develop professional networks in order to identify and maintain information about available community resources to meet patient needs.
16. Regularly attend staff meetings, in-service trainings, supervision, and multi-disciplinary inter-agency meetings as required.
Bachelor’s degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or a related human services field (a related human services field is one in which major course work includes the study of human behavior and development) and one year of full time or equivalent experience working with children with serious emotional disturbances. Must possess a valid Florida driver’s license and the appropriate level of automobile insurance coverage. Must have a reliable vehicle. Computer skills in Windows operating systems required. Must be able to attain competency with company electronic health record and use it effectively within required timeframes. Training Requirements: Possesses knowledge of available resources in the service area for children with serious emotional disturbances and comply with state and federal statutes, rules and policies that affect the target population. Completed or agrees to complete AHCA-approved mental health targeted case management training within three months of initially providing Medicaid services. Must be certified within 6 months with Florida Certification Board Targeted Case Manager Certification.
Licensed Master Social Worker