Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
US
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Call Center Representative job in Kansas City at Full Potential Solutions

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply Now
Call Center Representative at Full Potential Solutions

Call Center Representative

Full Potential Solutions Kansas City, MO Full Time
$15.00 - $16.00/Hour
Apply Now

Overview

Customer service representatives help customers with complaints and questions, give customers information about products and services. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

Responsibilities

  • Serves customers by providing product and service information and resolving product and service problems.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Contributes to team effort by accomplishing related results as needed.

Qualifications

  • Call Center Experience is preferred
  • At least 6 months of Customer Service Experience
  • Has Technical Support or Sales experience

Recommended Skills

Call Centers
Customer Service
Problem Solving
Technical Support
Telecommunications

Recommended Jobs

Call Center Representative
Full Potential Solutions Kansas City Full Time
$15.00 - $16.00/Hour
Call Center Representative
FULL POTENTIAL SOLUTIONS Kansas City
On Call Coordinator
Home Instead Lee's Summit
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job:

Job ID: 2021-1548

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.