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Staffing Branch Manager

Premier Employee Solutions Bolingbrook Full-Time
$45,000.00/ year
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Job Description

As a Branch Manager, you will provide oversight and direction for our company’s employment services and business operations. This will include working with our recruiting managers, both at our branch offices and at customer job sites, to ensure that we maintain a strong pipeline of temporary candidates, and that our internal processes and business goals are adhered to. You will also play a key role in developing and maintaining strong ongoing business relationships with our client companies.

Your specific qualifications for this role include:

Analyzing placement reports to determine effectiveness of Branch Staffing Coordinators and On-site Coordinators
Participating in the development and utilization of job development methods to promote business for the agency
Enforcing agency policies, procedures, safety rules, and regulations
Working within regional budget
Ensuring maintenance and repair of agency facilities and equipment
Investigating and resolving customer and employee complaints
Maintaining harmony among workers and resolving grievances
Investigating harassment complaints, and handling escalated client and employee concerns
Attending client meetings
Auditing in-house procedures
Planning and scheduling client and office coverage and advising upper management of customer and employee issues
Reporting to management on a weekly basis
Training staff on process and procedures
Interviewing applicants for internal staff positions
Reviewing and tracking employee hours and expenses

Your hard work and professional dedication will be rewarded with competitive pay and benefits, including:

Health insurance
Quarterly bonus
Referral incentive program
Cell phone allowance
Paid training
Advancement and relocation opportunities

We are looking for Branch Managers who combine a positive and engaging personality with a proven track record of leadership. You should be highly organized and detail-oriented, with the ability to manage multiple priorities under pressure. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with our Area and onsite managers, our clients, and our temporary contractors.

Specific qualifications for this role include:

High school diploma or GED
2 years experience in Human Resources, Payroll, Customer Service, or Staffing, preferred
Strong customer service orientation
Availability for travel (weekly travel in-state, out of state travel as necessary)
Basic computer proficiency; Microsoft Word and Excel, preferred
Fluency in English and Spanish
Ability to calculate hours on a time sheet and to calculate regular and overtime pay
Valid driver’s license and reliable transportation

Recommended skills

Human Resources
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We Make People Better

Our customizable staffing solutions make our employees more capable and help you to create safe, productive work environments and profitable, innovative production models.

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