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Retail Customer Service at NextGen Consultants

Retail Customer Service

NextGen Consultants Phoenix, AZ Full Time
$30,000 - $35,000/Year
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As a Sales & Customer Service Representative, you will help us develop and enhance our customer-focused workforce! We are looking for self-sufficient, driven people who can develop and maintain their own operations and productivity.


Our Sales & Customer Service Representatives are recognized for having big dreams, strong work ethic, and providing our clients with the most unforgettable experiences. Relationships are at the foundation of all we do. Our dynamic and inclusive team atmosphere distinguishes us from the competition. Look no farther if you're seeking for a place to call home (not just any old employment). The Management team is eager to introduce you to our friendly and dynamic team of Sales & Customer Service Representatives!

You will do the following:

  • Register new customers

  • Increase client loyalty and participation

  • Address disputes and listen to customers without interrupting them.

  • Determine the fundamental reason of the customer's complaint and offer appropriate remedies utilizing problem-solving abilities.

  • Maintain long-term connections with new and current consumers by instilling a sense of confidence and respect.

  • Upselling items to customers which increases revenue and sales success

  • Inform sales account managers on customer impact patterns and ideas for growth

We seek individuals that can:

  • Work confidently and effectively both solo and as part of a team.

  • Address and handle problems as they arise.

  • Succeed in a challenging team setting

  • Have exceptional attention to detail and follow-through abilities.

  • Accommodate a wide range of individuals and personalities on a daily basis.

We provide the following services:


  • Nights of team building, meals, company-sponsored events, and semi formal events

  • Opportunities for domestic and international travel

  • Earning potential is unrestricted due to bonuses and incentives.

  • A stimulating work environment with healthy competition

  • Vacation time to spend with family!


We like the following:


  • A high school diploma or GED

  • Customer service, retail, sales, or hospitality experience

  • A timetable that is adaptable

This is an entry-level sales role with responsibilities for sales, marketing, and customer service.

Recommended Skills

  • Customer Service
  • Explain Benefit
  • Help Customer
  • Identify Customer Need
  • Resolve Concern
  • Resolve Request
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