Icon hamburger
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Field Service Coordinator

Indianapolis Contractor
Apply Now

Job Title: Field Service Coordinator

Location: Indianapolis IN 46268

Duration: 5  Months


  • This includes but is not limited to the following responsibilities:
  • Achieve and maintain a positive rapport with customers in order to update them of their critical job status within specific timeframes.
  • Schedule preventative maintenance, installations, and emergency calls while prioritizing the work as appropriate in any given day.
  • Responsible for ordering parts and expediting orders required for the field service engineers and applications specialists.
  • Use Oracle to retrieve customer and other installed base information, inventory availability, part order status, all work order updates, and to make changes as required.
  • Collaborate with the field service teams to drive revenue growth by verifying and collecting purchase orders as well as identifying revenue generating opportunities.
  • Check with credit department concerning credit status of customer and defined payment method (pre-payment or on account) where customers are liable for payment of support.
  • Assist with the closure of service jobs as needed in order to invoice customers timely.
  •  Identify opportunities for combining open work to maximize efficiency of field service engineers based on specific criteria.
  • Adhere to compliance requirements at all times
  • Display team leadership with the ability to create and drive effective team working.
  • Highly effective and demonstrated Time Management and Personal Organization.
  • Familiarity with standard Computer Administrative Tools (Windows, MS Office).
  • Knowledge of Oracle is preferable although not required.
  • Proven ability to thrive in a fast paced, ever changing team environment
  • Excellent communication skills to include proven professional, conflict management, and persuasion skills.
  • Must possess strong problem solving skills.
  • Demonstrated strong attention to detail while multi-tasking to achieve quality on-time completions of tasks.
  • A “Do It Now" mindset coupled with a strong sense of accountability.
  • Attendance is a required function of the job.
  • Other duties as assigned.

Education and Experience:

• High School Degree or equivalent with 2+ years relevant experience in a customer service, call center or coordination environment preferred

Recommended skills

Time Management
Requirement Prioritization
Complex Problem Solving
Persuasive Skills
Client Rapport
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.