Idaho Housing and Finance Association has an immediate opening for an Administrative Assistant in Boise, Idaho. The successful candidate will perform administrative functions to help support our homebuyer education and housing counseling team.
Performs administrative support functions to ensure orderly and timely operations for the Homebuyer Education and counseling team
Provides customer support via email/phone/chat for the online homebuyer education course nationwide
Answers initial housing counseling phone calls and performs intake analysis, data input, file creation, and counselor assignment
Provides closed counseling case file review and follows steps for electronic case file storage
Runs reports, maintains and audits files, performs data entry, and updates website
Assists with a multitude of administrative projects
Conducts research independently
Produce, retrieve and file correspondence, reports and department manuals utilizing all resources available
Provides potential customers with an overview of what housing counseling is and how we may assist
Must be willing to obtain Housing Counseling Certification within the year
3+ years of administrative assistant experience
Proficiency with Microsoft Office software products, emphasis on Word and PowerPoint
Excellent communication skills, both verbal and written
Excellent organization skills and attention to detail
Ability to work independently and as a team member
Ability to multi-task and be open to new tasks on a regular basis
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Idaho Housing and Finance Association is a uniquely created and organized financial institution and administrator of affordable housing resources. In its simplest form, Idaho Housing’s mission is to provide funding for affordable housing opportunities in Idaho communities where they are most needed and when it is economically feasible.
Idaho Housing is a self-supporting corporation that must generate all revenue necessary to cover the cost of its operations. It does this by earning fees for work performed and does not use any state-appropriated funds for its operations.
Idaho Housing raises millions of dollars in the national capital markets and forms partnerships with banking and lending institutions throughout the state. It functions as an agent for the U.S. Department of Housing and Urban Development and performs a wide variety of tasks associated with financing, developing or managing affordable housing.