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Administrative Assistant - Homebuyer Education/Counseling

Idaho Housing and Finance Association Boise Full-Time
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Idaho Housing and Finance Association has an immediate opening for an Administrative Assistant in Boise, Idaho.  The successful candidate will perform administrative functions to help support our homebuyer education and housing counseling team.



  • Performs administrative support functions to ensure orderly and timely operations for the Homebuyer Education and counseling team
  • Provides customer support via email/phone/chat for the online homebuyer education course nationwide
  • Answers initial housing counseling phone calls and performs intake analysis, data input, file creation, and counselor assignment
  • Provides closed counseling case file review and follows steps for electronic case file storage
  • Runs reports, maintains and audits files, performs data entry, and updates website
  • Assists with a multitude of administrative projects
  • Conducts research independently
  • Produce, retrieve and file correspondence, reports and department manuals utilizing all resources available
  • Provides potential customers with an overview of what housing counseling is and how we may assist
  • Must be willing to obtain Housing Counseling Certification within the year


  • 3+ years of administrative assistant experience
  • Proficiency with Microsoft Office software products, emphasis on Word and PowerPoint
  • Excellent communication skills, both verbal and written
  • Excellent organization skills and attention to detail
  • Ability to work independently and as a team member
  • Ability to multi-task and be open to new tasks on a regular basis

Skills required

Organize Appointments
Telephone Consultations
Setting Up Files
Field Administration
Operation Departments
Time Management
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Idaho Housing and Finance Association is a uniquely created and organized financial institution and administrator of affordable housing resources. In its simplest form, Idaho Housing’s mission is to provide funding for affordable housing opportunities in Idaho communities where they are most needed and when it is economically feasible.

Idaho Housing is a self-supporting corporation that must generate all revenue necessary to cover the cost of its operations. It does this by earning fees for work performed and does not use any state-appropriated funds for its operations.

Idaho Housing raises millions of dollars in the national capital markets and forms partnerships with banking and lending institutions throughout the state. It functions as an agent for the U.S. Department of Housing and Urban Development and performs a wide variety of tasks associated with financing, developing or managing affordable housing.

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