Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default1

Customer Service Representative

Community Development Capital Chicago Full-Time
$20.00 - $25.00 / hour
Apply Now

This Customer Service Representative position is responsible for assisting customers on the phone and via e-mail. Communicate with customers, enter and check orders, check order statuses, answer basic product questions, receive and respond to e-mails and resolve issues.

RESPONSIBILITIES

  • Entering customer sales orders
  • Check status of orders
  • Answering customer e-mails (questions, addressing concerns)
  • Navigate internal and external web-site for customer issue resolution
  • Works with external departments to obtain information regarding missing components, solutions for issues and product questions.
  • Process RMA and tech support requests
  • Execute and uphold company policies (attendance, punctuality), build good, strong relations with customer base.
  • Be able to work in a fast paced environment
  • Be able to multi-task
  • Have a team work mentality

QUALIFICATIONS

Education: Associates Degree or Some college preferred

Experience: A minimum of 3 years of full-time related experience as a customer service representative, in a manufacturing, distribution or lighting environment. Any other industries will not be considered. Any equivalent combination of education, experience, and training which provides the required knowledge, skills, and abilities will be accepted. Must be able to read, write and speak English fluently. Must be proficient in, internet navigation, e-mail, and Microsoft Office, Epicor experience is a plus

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$22
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Representative
$20.00 - $25.00 / hour
Estimated Salary: $64K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

CD Capital primarily finances the creation and preservation of housing, particularly affordable housing, as well as the development of multi-family, commercial and mixed-use real estate. CD Capital’s community based lending activities are responsible for revitalizing communities, providing affordable housing, bringing properties back into commerce, improving the tax base, and strengthening the local economy of New Orleans and Louisiana.

Our goal is to provide financing alternatives to developers in order to help meet this market need. As a premier source of innovative capital in the state of Louisiana, CD Capital has been, and will continue, to lead the way toward the development of a transformed local community. Our desire is to serve as a more effective delivery system for citizens, neighborhoods, developers and non-profits to work together to create much needed affordable housing options.

View the full profile