SENIOR PROGRAMMER ANALYST – CRM
The Senior Programmer Analyst (SPA) for CRM will provide technical expertise in developing and maintaining business applications supporting Enterprise Marketing systems. Create technical design specifications from business/functional requirements. Work with internal stakeholders to clarify system requirements as appropriate. Configure, program/create business functionality and unit test development work to ensure quality. Work within SDLC methodology and adhere to technical architecture standards. Proactively identify potential problems and issues and actively communicate and manage issues to resolution.
ROLES AND RESPONSIBILITIES:
-Provide technical expertise for CRM applications.
-Participate in the development of functional requirements and design specifications as appropriate.
-Develop, create and document technical specifications and designs from which applications and/or technical solutions can be developed that satisfy documented business /functional requirements.
-Provide programming and technical expertise to ensure business solutions (applications) function according to business and technical requirements. Prepare and deliver technical documentation as required.
-Ensure that all code / technical configurations and other work products are thoroughly unit-tested prior to delivery. Participate in system/integration testing as appropriate. Perform code reviews and other QA steps as requested.
-Adhere to SDLC and technology architecture requirements.
-Proactively identify and communicate potential problems and issues to project team members/leaders. Proactively identify alternatives and recommend/implement solutions as appropriate.
-Ensure accurate project status and work estimates (ETCs) are always reported /communicated to project leaders/managers in a timely fashion.
-Effectively communicate with stakeholders throughout the project lifecycle. Ensure issues are analyzed, discussed and resolved in a timely manner.
-Consistently enhance skills and job knowledge by researching new internet/intranet technologies and software products and trends; reading professional publications; maintaining personal networks; participating in professional organizations.
-BS / BA in MIS, Computer Science, Business, Mathematics or Engineering
PREFERRED SKILLS AND EXPERIENCE:
-Experience with Configuration skills on: Applets, Views, Screens, Business Components, Joins, Links, PickLists, Workflow Processes, etc.
-eScripting experience with features that cannot be implemented through configuration
-Adobe Campaign v6 - Experience operating and customizing Schemas and Interactions
-Experience integrating with Adobe Core Services APIs
-Working familiarity with the Adobe Analytics and Target Cloud Stack
-Other applicable programming skills include: ASP.NET, ADO.NET
-Experience with collaborative development tools such as Visual Studio.NET, Visual SourceSafe, Eclipse, and Query Analyzer.
-Experience and knowledge of customer data design, customer data base implementation, and customer data governance
-Web user interface (UI) design
-Knowledge of restaurant or retail business
REQUIRED TECHNICAL SKILLS:
-5+ years' of programming/analysis experience
-Java (v.1.4 or higher), JSF, HTML
-Java Enterprise Edition (J2E) or Spring frameworks
-Enterprise Design Patterns; object-oriented design
-Web Services / SOA integration (SOAP, RESTful, oData)
-JMS or other message-based technology
-Experience implementing high-throughput fault-tolerance real-time systems
-Knowledge and experience of CRM processes and/or applications
-Demonstrated competency in designing, programming and testing complex applications or components.
-Demonstrated competency in accurately identifying the scope of work and preparing thorough, accurate and detailed schedule estimates.
-Exceptional verbal and written communications skills, with an ability to express complex technical concepts in business terms.
-Solid teamwork and interpersonal skills.
-Strong analytical, problem-solving and conceptual skills.
-Experience with SQL scripting & understanding of relational database concepts.
Software Quality Assurance (Sqa)
Hyper Text Markup Language (Html)