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  • Cincinnati, OH

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Client Manager

Haney Inc. • Cincinnati, OH

Posted 1 month ago

Job Snapshot

Travel - Up to 25%
Experience - 2 years
Degree - 4 Year Degree

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Job Description

Haney is the world’s first Packaging Microfactory™, designed to connect innovation with the accelerated production of small-batch, consumer usable product samples for retail and e-commerce test markets and sales sample programs.

We are seeking a high energy, passionate professional who enjoys interacting with other business professionals to help bring ideas to life and products to market.

The Client Manager is an essential team member who is responsible for maintaining and developing client-business relationships. The Client Manager will support sales growth through active project management and acting as a liaison between the client and internal Haney personnel. Typical daily activity for the Client Manager includes lead generation, corresponding with clients via phone, email and in-person meetings, relationship building, providing project quotations, completing project requests, generating timelines, and ensuring important operational and financial milestones are met. Client managers may be required to travel to meet with clients.

Position Responsibilities/Key Skills:

  • Work with Management to assist in securing new business
  • Maintaining existing account activity
  • Provide job status updates and work through scheduling conflicts, as necessary
  • Communicate with clients via phone, email & in-person meetings
  • Act as a liaison between client and Haney department personnel (Operations, Accounting, Design, Prepress, Printing, Co-Packing, Quality and, Logistics)
  • Budget management
  • Troubleshooting and problem-solving
  • Project Management

Job Requirements

Professional Experience:

  • Bachelor’s Degree (required) in business, marketing or related fields from an accredited college or university
  • Minimum of 2 years of experience in a business to business, client account support position
  • Client managers should have knowledge of, or experience working in consumer packaging
  • Intermediate experience in MS Office Suite
Required Travel:
‪25% (required)
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