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Job Requirements

  • Required Qualifications

    • Possess a Valid Health & Life insurance License

    • High School Diploma or GED

    • Strong telephone etiquette and verbal/written communication skills

    • Proficient in navigating multiple computer programs while providing a perfect consumer experience.

    • 6 months Call Center experience and/or sales experience a plus

    • Day and evening hours available (Hours of Operation: Monday – Sunday 6:00 am – 9:00 pm)

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Licensed Health Insurance Customer Service Agents at Balance Staffing

Licensed Health Insurance Customer Service Agents

Balance Staffing Work From Home, GA Full-Time
$18.00 - $21.00 / hour
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Hiring- 100% Remote- Permanent Licensed Health Insurance Customer Service Agents to start immediately. 

Compensation: $18.00 - $21.00

 MUST BE A LICENSED HEALTH & LIFE INSURANCE AGENT


Job Description

Immediately hiring full time (Direct Placement) customer service / sales minded people that have a passion to assess customers healthcare needs and build a comprehensive plan benefit option.

 

Your Responsibilities

  • Handle and carefully respond to all inbound and outbound customer inquiries

  • Provide excellent customer service through active listening

  • Work with confidential customer information and treat it sensitively

  • Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding

  • Appropriately communicate with customers, exercising retention efforts if needed

  • Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan

  • Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning

 

  • Required Qualifications

    • Possess a Valid Health & Life insurance License

    • High School Diploma or GED

    • Strong telephone etiquette and verbal/written communication skills

    • Proficient in navigating multiple computer programs while providing a perfect consumer experience.

    • 6 months Call Center experience and/or sales experience a plus

    • Day and evening hours available (Hours of Operation: Monday – Sunday 6:00 am – 9:00 pm)

Recommended skills

Customer Service
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