Director of Infrastructure Position With A Global Industry Leader In Digital Transaction
This is a unique opportunity for a proven Senior IT Infrastructure/Network Management professional to join a successful and stable organization.
Our client is an established industry pioneer, that is experiencing significant growth and opportunity. They are recognized as a global leader in Digital Transaction Marketing throughout North America.
In this role you will lead the IT Infrastructure vision and enhancement, driving the transformation of the IT infrastructure to leading edge technologies to improve business agility.
This is a key leadership role within the IT organization and interfaces closely with internal stakeholders, executive management and internal department heads.
The role will ensure that key metrics are provided to measure internal service levels to provide world class, reliable infrastructure services; including internal systems, servers, network, unified-communications and technical support services.
This will include managing and monitoring all installed systems and infrastructure including data networks, circuits, Organic and 3rd party platforms and systems, network security, servers, storage, and backup solutions. As well as installing, configuring, testing and maintaining operating systems, application software and system management tools.
Additionally you will lead the design and delivery of projects supporting IT strategy and vision, while managing service levels and the organization with data and metric driven decisions.
Successful candidates will need to demonstrate significant and proven success leading data center management and enhancement both tactically and strategically.
You will need practical knowledge of ITIL application processes and implementation and experience with regulatory and/or key controls pertaining to IT infrastructure management.
Additionally you will need knowledge of UCaaS, SaaS and network technologies and architectures including firewalls, internet proxies, load balancers, and wide area networking, and experience with best of breed infrastructure solutions and proven experience in Microsoft and related cloud technologies.
In addition, expert knowledge in Windows and infrastructure engineering with emphasis in server, virtualization, storage and O365 services and the ability to motivate/lead individuals and team members to take responsibility and accountability for goals, is essential.