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Customer Service Representative

Cadre Services Appleton Full-Time
$15.00 - $16.50 / hour
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Are you a Customer Service Representative who has strong time-management skills? Are you a Customer Service Representative who is looking to get your foot in the door with a well-known global company?


Our client offers a full line of office supplies. They offer their employees an excellent benefits package as well as many fun perks.


WHAT YOU WILL BE DOING:


As a Customer Service Representative, you will be taking 60 – 70 incoming service and supply calls per day from customers.


  • Place supply orders
  • Minor troubleshooting with customers having machine issues
  • Assist on service phone tree- take customer calls and place a service ticket to dispatch service technicians
  • Use supply intelligence to educate customer on what supplies could be needed or might not be needed to order
  • Communicate with warehouse on orders


  • Business to business customer service and/or office support role experience is preferred
  • Experience having contact with vendors, clients and customers is ideal
  • Basic skillset in MSWD and intermediate in Excel
  • Positive and motivated attitude
  • Ability to handle multiple projects in a fast-paced environment
  • High attention to detail, strong organizational and time management skills
  • Strong customer service and verbal/written communication skills
  • Must understand you will be sitting the majority of the day taking calls
  • Team player and flexible to assist others as needed


Hours: 8:00am – 5:00pm
Pay for the Customer Service Representative position: $15.00 - $16.50 / hr. – based on experience
Location: Appleton, WI
Job I.D. 135706


WHAT YOU GET:


  • Local but global company
  • Great training program
  • Opportunity for growth within the company


Job descriptions may not include every responsibility or qualification of the position.


Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.


To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com
.


Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$15
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Representative
$15.00 - $16.50 / hour
Estimated Salary: $64K
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Job ID: 135706

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Specializing in office and professional employment, Cadre has been serving Northeast Wisconsin and the Madison area since 1994!

Cadre staffs for full and part time positions which are permanent, long term or short term. Direct hire and payroll transfer solutions are also available.

The positions we fill include accounting, administrative, banking, customer service, human resources, insurance, legal, purchasing, sales and many more! At any given time, Cadre has over 300 open office and professional positions we are working to fill for our clients.

Cadre is a family-owned, Wisconsin-based company with offices in the Appleton, Green Bay, Madison and Oshkosh markets.

If you are looking for a partner in your job search, contact us today and discover the Cadre difference!

Appleton:

5665 W. Grande Market Drive
Appleton, WI 54913
(920) 954-8800

Green Bay:

1251 Scheuring Road, Suite C
De Pere, WI 54115
(920) 339-9140

Madison:

1468 N. High Point Road, Suite 202
Middleton, WI 53562
(608) 203-8511

Oshkosh:

1498 W. South Park Avenue
Oshkosh, WI 54902
(920) 651-1990

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