Icon hamburger
US
Part Time in Westminster,Maryland
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default5

Part Time Front End Supervisor

Party City Corporation Hanover Part-Time
Apply Now

Position:  Supervisor- Front End

Reports to:           Supervisor - General Manager

Classification:      Non Exempt

Status:                  Part Time

Date:                      March 2019

 

Job Summary: The Supervisor- Front End role is to assist in the management of services and experiences that generally occur at the front of the store, while creating a highly satisfying checkout experience for Customers. This position executes queue-related merchandising directives, leads balloon and Party Pick Up (BOPIS) services, as well as oversees the register and queue area. In addition, this role supports key operational functions as defined below. As a leader and coach, the Supervisor for the Front End is responsible to direct and motivate the entire team for the highest level of execution. Supports the needs of the business where necessary.

 

Primary Job Responsibilities:

·          MERCHANDISING & INVENTORY CONTROL

o    Assists in the execution of store merchandising and visual standards including setting planograms, label maintenance, display of graphics and in stock status for balloon and queue areas

o    Processes balloon and queue freight to sales floor & organizes top stock/back stock for these areas  

o    Assists with completion of inventory management for balloon and queue areas: weekly in-stock procedures, inventory adjustments, cycle counts and price changes

·          HUMAN RESOURCES

o    As requested, assists with interviewing and onboarding of sales associates

o    Works closely with sales associates – providing training, feedback and reinforcement of standards

o    Partners with Assistant and/or General Manager for Associate coaching/counseling, performance documentation and employee relations

o    Requires staff compliance to all company policies and standards

·          STORE OPERATIONS

o    Role models Customer service expectations by executing and reinforcing ‘Stop, Serve & Sell’ service model principles

o    Store opening and closing procedures; performs Manager On Duty (MOD) responsibilities as required (including checkout needs)

o    Assists with payroll management: providing guidance to Associates that require editing of time records for missed punches

o    Drives store metrics for company discount programs, email capture, customer incentives and charitable donations

o    Responsible for Cashier compliance to POS functions and cash handling procedures at Front End and daily reconciliation paperwork

o    Monitors visual graphics/fixtures supply usage and applicable upcoming balloon and/or queue sets to anticipate order requirements; submits needs to Assistant Manager

o    Assists with execution of any front end-related audits

·          TASK PRIORITIZATION & PLANNING             

o    Follows prioritized tasks/plans established by Assistant/General Manager

o    Focuses on service and checkout experiences: balloon pre-orders, walk-ins, staging, pick-ups; Party Pick Up (BOPIS) organization, picking accuracy, standards & on-time compliance; Cashier friendliness, line management and overall front end organization

o    Coordinates completion of company directives by prioritization based on service balance with task deadlines

o    Executes cash handling procedures: register balancing, maintaining safe fund and preparing/transporting bank deposits

o    Ensures clean and safe environment for Associates and Customers throughout sales floor, stockroom, office(s) and restroom(s)

 

 

This job description is not all-inclusive.  Additional responsibilities will be determined by supervisor, based on store needs.

 

 

Availability Based on the needs of the business

 

Physical Requirements

·          Lift, push and pull 25 lbs.

·          Frequent kneeling, bending and stooping

·          Climb ladders

·          Standing for long periods throughout schedule day

 

Minimum qualifications:

·          High School Graduate or equivalent

·          Minimum of 1 year of supervisory experience in retail preferred

·          Previous experience with merchandising or inventory management preferred

Skills required

Human Resources
Finance
Revenues
Business Administration
Budgeting
Accounting
Apply to this job.
Think you're the perfect candidate?
Apply Now

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.