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Chicago Hospitality Internship 2022 by City Experiences job in Chicago at City Experiences

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Chicago Hospitality Internship 2022 by City Experiences at City Experiences

Chicago Hospitality Internship 2022 by City Experiences

City Experiences Chicago, IL, IL Full-Time/Part-Time
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We are searching for passionate students who are looking to grow and expand their knowledge in the hospitality industry. Docked in the heart of downtown Chicago's Navy Pier, the world’s largest public pier. City Experiences offers interns the ability to spend three months in a hospitality hot spot where you gain hands-on experience operating both full service, white table clothed and casual, fast paced, celebratory establishments, all hosted on the beautiful Lake Michigan. You will spend your internship learning from our Crew while taking in the unbeatable skyline views and enjoying your time off exploring the City of Chicago.

The City Experiences' 2022 Hospitality Internship Program is a 13-week experience that takes you through operating both restaurants and event spaces. You will spend your first rotation 'learning the ropes' and getting acclimated to your first assigned vessel. By your next rotation, you will move to another vessel to get a deeper understanding of the differences between our five unique Chicago offerings. Your final rotation will be spent implementing the skills and tools you have learned during your initial rotations aboard the boat that best fits your personality and abilities.

Previous interns were offered growth and filled positions such as: Restaurant Supervisor, Restaurant Manager, Sales Coordinator, Contact Center Supervisor, F&B Administrative Assistant, Administrative Assistant to Marine Operations, Administrative Assistant of Chicago Operations, Training & Development Manager, F&B Admin & Operations Manager, Director of Inbound Sales, and Associate F&B Director.

Our benefits and intern perks:

  • Program runs May 16th to August 14th
  • A competitive hourly rate plus shift-based tips/incentives
  • Weekly performance-based contests
  • Employee Recognition program where you can earn Swag
  • Monthly Employee Cruises
  • Special Friends & Family Rate

Essential Duties & Job Responsibilities: 

  • Provide exceptional hospitality to guests and coworkers as prescribed in our Respect Service System (RSS)
  • Attain and maintain the ability to perform a variety of duties as they relate to various F&B job functions of an event coordinator, server assistant, host/hostess, server, bartender, guest service representative as well as more complex duties of staff in higher levels based on interest
  • Ability to provide assistance when needed to onboard event managers, sales and Wedding Coordinators. Assistance may include attending ship meetings, executing timelines, maintaining contact with vendors, writing floor plans and maintaining communication between sales and operations
  • Greet guests and serve food and beverages in a professional manner aboard our dinner boats and private yachts
  • Maintain the cleanliness and safety of all common areas and service stations aboard the vessels
  • Be prepared to begin work at scheduled time
  • Maintain uniform and personal grooming in compliance with appearance standards
  • Maintain good relationships with various clients, vendors and coworkers
  • Other duties as assigned by the manager or supervisor on duty

Optional Intern Responsibilities or Opportunities and Growth

  • Shadow in various departments within our local office -sales, marketing, ticketing, accounting, HR to learn all aspects of the operation
  • Attend Q&A sessions with Corporate Leadership including but not limited to Vice Presidents of various departments via Webinar
  • Attend forecasting reviews, detail meetings, sales meetings, etc., based on level of interest in various departments
  • Looking for an opportunity not listed? We encourage interns to make the program their own by asking about new opportunities to grow.

Requirements & Qualifications:

  • High school diploma or equivalent required
  • Must be pursuing an associate degree or bachelor’s degree
  • Available to work Summer 2022
  • Energetic and enthusiastic personality essential
  • Must be able to effectively understand and convey written and verbal information to guests and coworkers
  • Must possess a service orientation – actively looking for ways to help others
  • Basic computer skills are required
  • Will work for extended periods without sitting
  • Required to lift furniture and other heavy items such as dishes up and down stairs
  • Will be required to be available for work on weekends and holidays
  •  Per maritime law, must be a US Citizen or a Permanent Resident 
  •  A self-starter, capable of working in a fast-paced environment
  •  Highly efficient team player, with the ability to also work independently in a fast-paced, fluid environment
  •  Process and quality-oriented with sharp attention to detail
  •  Excellent verbal and written communication and presentation skills

The right person will be adaptable, dynamic, and embody City Experiences by Hornblower Group's RESPECT Service System.

Recommended Skills

  • Customer Service
  • Hospitality
  • Internship
  • Punctuality
  • Team Player
  • Training
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