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Company Contact Info
- HUNTINGTN STA, NY 11747
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Customer Service Representative/Admin
HUNTINGTN STA, NY
Posted 1 month ago
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Our client is currently seeking a customer service representative/sales administrator to join their growing company!
Monday - Friday, 9am - 6pm shift
Looking for energetic, upbeat, empathetic individuals with a go-getter attitude and out-of-the-box thinking.
Responsibilities will include but are not limited to:
- Data-entry of new client information
- Verification of client information
- New client orientation
- Heavy inbound/outbound calls
- Assisting new and existing clients with questions, concerns, and/or complaints
- Client retention
- Problem resolution in a timely and professional manner
- (No selling involved)
- Previous customer service experience or administrative experience - must be comfortable with heavy phones
- Previous sales support experience, account management a plus
- Basic computer proficiency with MS Word/Excel
- Personable and professional phone demeanor
- Ability to diffuse escalated situations
- Client retention and strong problem resolution abilities
Competitive salary with bonus potential based on performance