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  • Boston, MA

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Front Desk Receptionist

Cooper & Associates • Boston, MA

Posted 2 months ago

Job Snapshot

Experience - 2 to 3 years
$25.00 - $27.00/Hour

Job Description

About Cooper & Associates

When it comes to taking care of a residential or commercial environment, trust the pros at Cooper & Associates to provide a quality job on time and on budget. Our company’s combined 26 years of knowledge in asbestos fiber, asbestos abatement ,mold-mildew, and lead paint abatement help make us one of the most experienced in the asbestos abatement industry. We listen to our customers and work with them to a beneficial conclusions to problems that satisfy both regulators and also the building operators.

Job Description

We are looking for a Front Desk Receptionist to join our growing team. The Receptionist provides prompt, courteous service to customers either on the phone or in person.


  • Answer inquiries and obtain information for customers, visitors, and other employees.
  • Provide information regarding activities conducted at establishment; location of departments, offices, and employees; and other duties as assigned.
  • Answers telephone to receive incoming calls and directs caller to appropriate personnel.
  • Greets visitors and determines nature and purpose of visit in a professional, friendly, hospitable manner.
  • Directs visitors to specific destination or answers questions and provides information.
  • Provides administrative support including the processing of correspondence, memos, reports, scheduling appointments, processing travel requests, or other documents as requested.
  • Process information or documents to assist customers/employees using computer, mail, or facsimile.
  • Receives sorts and forwards incoming mail for department.
  • Open and closes lobby/visitor area (locking doors, closing blinds, turning off lights).
  • Sets up phone extensions and voicemail for personnel changes and new employees.
  • Assist with contacting appropriate vendors for facilities service.
  • Performs a variety of clerical duties.
  • It is an essential function of this job to show up on time and be ready to work your regularly scheduled hours.

Job Requirements

  • Must have Cisco PBX and Microsoft Office Experience
  • Must have clear understanding of English language including the meaning and spelling of words, rules of composition, and grammar.
  • Communicate effectively with all levels of staff.
  • Knowledge of numbers, their operations, and interrelationships including basic math and related applications.
  • Knowledge of administrative and clerical procedures and systems such as word processing, filing, and other office procedures and terminology.


  • High School Diploma or GED; 2-3 years’ experience in a related position supporting a department or office
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