Warehouse Customer Service Representatives interact with customers via phone, email, or in person to process orders, handle inquiries, and resolve billing or service issues.
They coordinate shipping requests, track orders, and ensure accurate invoicing while maintaining positive customer relationships.
Responsibilities include inputting customer data, generating paperwork, managing inventory records, and communicating with transportation teams for special requests.
They perform clerical tasks such as answering calls, operating office equipment, and maintaining customer files.
Must have at least 6 months of related experience, PC literacy, and the ability to interpret instructions and solve problems.
Opportunities for growth, flexible scheduling, early pay, and benefits are available. The role emphasizes safety, diversity, and a supportive work environment.