Veterinary Practice Manager in Troy OH United States
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Veterinary Practice Manager
Stonyridge Veterinary Service
Location Troy OH 45373
Time Type Full-Time
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Description
Stonyridge Veterinary Services- Practice Manager
Troy OH
Full-time
If you are interested in a unique opportunity to be a part of something great and want to lead a team of professionals dedicated to providing excellent patient and customer care this is the opportunity you have been looking for. At Stonyridge Veterinary Services we offer primary care services for cats, dogs, pocket pets and exotics in Troy and the Miami County area.
The Practice Manager (PM) is critical to the success of the hospital ensuring a positive culture built on shared values and direct communication, creating operational efficiencies and problem-solving to improve client service and employee engagement. Typically the PM is the "Integrator" on the hospital's accountability chart and participates in the Pathway Planning leadership meetings.
The manager exercises sound judgment and the willingness and capability to make decisions.
PM oversees the business activities of the hospital including hiring and training hospital staff, working with Pathway finance to prepare and manage budgets, monitoring and analyzing key performance indicators, setting fees, maintaining inventory and an inventory control system, managing the hospital software and implementing safety and security procedures.
Culture and Work Environment
Communicates the practice's values and mission to the team. Motivates staff and helps build and maintain morale.
Upholds core values and standards.
Holds regular staff meetings including a component of mandatory training on standards of service and standards of care.
Promotes a cooperative working environment among staff members; understands the value of teamwork.
Is enthusiastically willing to perform as necessary to help the hospital function as a unit.
Promotes continuous quality improvement (CQI) to ensure the practice's success and achieve the vision.
Requirements
Ability to analyze various sources of data in order to establish priorities and initiate operational programs.
Sound personal judgment in decision-making.
Capable of leading, managing and coaching staff at all levels.
Demonstrated competence in all aspects of staff management including hiring and firing.
Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
Excellent interpersonal communication skills.
A commitment to outstanding client service.
Demonstrated competence in budgeting and financial reporting including reading and analyzing a P&L statement.
Solid math and Excel/spreadsheet skills.
Certified Veterinary Practice Manager designation or equivalent work experience.
Three years of supervisory experience.
Preferred: Bachelor's degree in business or related field.
Preferred: three years or more of managing a veterinary practice.
Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
Availability to occasionally work uncommon hours and overtime and to be subject to recall for business emergencies.
Benefits - our care in action
We provide benefits spread comprehensively across your mental, physical, emotional and financial well-being designed to meet your needs as a unique individual. Some key benefits include:
Competitive compensation
Paid time off including 8 weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
Top-quality medical, dental and vision insurance plus health savings account and flexible spending account
Pet perks include free exams, discounts on products and services and more at all Thrive Pet Healthcare locations
Generously subsidized backup and ongoing care support for children, adults and pets
Mental health benefits including coaching and therapy sessions
401k with employer contribution and no waiting period
Continuing education and development support through our library of free CE courses and paid time off to complete
Compensation is negotiable based on credentials and experience - $60,000-70,000/year. The actual rate offered will carefully consider a wide range of factors including your skills, qualifications, experience and location.
At Thrive Pet Healthcare we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents and pets. We strive to create a diverse, equitable and inclusive culture where all team members belong and feel empowered.
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211 Walter Seaholm Dr.
Suite 200
Austin TX 78701
Career Areas
Veterinarian
Veterinary Technician & Assistant
Hospital Support
Hospital Leadership
Central Support & Operations
Student & Training Programs
Open Positions
Doctor Mentorship
About Us
Events
News
Saved Jobs
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