American National Standards Institute (ANSI), Background Investigation, CPR Certification, Communication Skills, Computer Software, Customer Support/Service, Diesel Engine, Driver's License, Electronics, Emergency Procedures, Emergency Response, Employee Relations, First Aid, Geography, Interpersonal Skills, Maintenance Services, Operations Management, Operations Processes, PC (Personal Computer) Systems, Problem Solving Skills
As the only aerial tramway in Southeast Alaska, guests at the Goldbelt Tram are invited to soar to new heights in scenic adventure aboard Juneau's top attraction. We offer locals and visitors an opportunity to experience breathtaking Alaska scenery, explore the miles of trails atop Mount Roberts, and learn more about Alaska Native culture.
Summary
Under the direction of the Tram Operations Manager and/or the Director of Ops & Facilities is to be knowledgeable of operational and emergency procedures and related equipment needed to perform the assigned duties. All personnel shall use reasonable care while performing their duties.
We're excited to share that the job is based in beautiful Juneau, Alaska! We kindly ask that all applicants either live in Juneau or be open to relocating at their own expense.
Pay and Benefits:
Seasonal Employees are eligible for the Seasonal Employee Layoff Bonus Plan. The plan is designed to provide an effective means to motivate and compensate eligible seasonal employees during the term of their assignment. However, Goldbelt, Inc. may, in certain limited circumstances, grant discretionary performance bonuses outside of this program, in the sole discretion of the Company.
Goldbelt, Inc. hopes that by providing short-term incentive compensation, this will motivate and increase the retention rate among its employees which in turn will enhance Goldbelt Inc.’s long-term value.
Starting Rate: $26.00 - DOE
Responsibilities:
Job Duties
- On a daily or shift basis, and in accordance with GATI’s policies & procedures and in accordance with all ANSI B-77 guidelines, is to assume responsible charge of the aerial tramway and of Tram Control and its equipment (i.e., console, which controls the movement and operation of the aerial tramway cars; controls all tramway starts; maintains all operational logs as required by the ANSI code).
- Assists the Tram Operations Supervisor with making daily or shift assignments and supervision of all Tram Attendants.
- To verify preoperational inspection (per ANSI B-77 2.3.2.4.2) is completed and documented before public operation.
- To start the aerial tramway while operating for the public (per ANSI B-77 2.3.3.5.2);
- To maintain operational log as required (per ANSI B-77 2.3.5.1).
- To deny access to the aerial tramway to any person; using procedures and criteria provided.
- Advises the Tram Operations Supervisor of observed abnormal or unusual conditions that may adversely affect the safety of the operation.
- To terminate passenger operations (per ANSI B-77 2.3.2.5.8).
- Trained and experienced to handle normal operational and emergency evacuation procedures, including emergency rope evacuation and rescue car operations, initiates action to notify emergency response personnel.
- Trained and experienced to start the standby diesel engine generator as directed by the Tram Operations Manager or Tram Maintenance Supervisor and performs that task immediately. While on duty, communicates with all Tram Attendants regarding passenger load, all stages of movement, problems, etc.; during car operation, focus totally on control center electronics without allowing distractions to occur while maintaining a high level of customer service.
- Monitor weather patterns and report them to maintenance as needed.
- Monitor water system.
- May function as a Tram Attendant during normal operation and/or unexpected staff absences, emergencies, and/or break relief for Tram Attendants.
- Performs other incidental and related duties as required and assigned.
Qualifications:
Necessary Skills and Knowledge
- Ability to meet time and attendance requirements.
- Ability to work all schedules including days, evenings, weekends and holidays.
- Ability to handle stress under pressure.
- Ability to provide quality customer service.
- Ability to physically lower passengers and repel out of the tramway cabin under the direction of the Director of Ops & Facilities and staff, also to be able to switch to Auxiliary Mode of operation (backup).
- Excellent communication and superior customer service skills.
- Ability to problem solve a situation, including the identification of consequences resulting from the correct/incorrect operation of aerial tramway equipment.
- Ability to learn, understand and follow verbal and/or written instructions.
- Skill in operating personal computer utilizing a variety of computer software.
- Working knowledge/familiarity of tram operations systems.
- Skill in establishing and maintaining cooperative working relationships with other employees.
- Ability to balance the requirements of focusing totally on center console operation and providing service to walk-up inquirers.
- Ability to work directly with the public, providing prompt and courteous information and assistance on an as needed basis.
- Ability/willingness to learn and pass on to guests those areas of interest to visitors, such as local history, people, culture, geography, etc.
- Ability to stay calm, cool and collected in the event of a tram operation stoppage of any kind, guests riding with you will be looking to you for guidance and/or direction.
Minimum Qualifications (education, experience, skills)
- High school diploma or equivalent.
- Ability to successfully pass a background check.
- Completion of one season as a Tram Cabin Conductor (with GATI), or as an aerial tram operator/attendant elsewhere or other relevant experience.
- Current CPR Certification and First Aid training or ability obtain within 30 days.
Preferrred Qualifications (education, experience, skills)
- Valid driver’s license and an acceptable driving record.
G
Goldbelt, Inc.
Goldbelt, Incorporated is an urban Alaska Native, for‐profit corporation headquartered in Juneau, Alaska. Incorporated on January 4, 1974 following the Alaska Native Claims Settlement Act (ANCSA), Goldbelt’s primary mission is to manage assets and conduct business for the benefit of its more than 3,600 shareholders. Goldbelt first ventured into the logging and timber industry but later expanded its operations into tourism, which still remains an integral part of its operations. Today, the majority of Goldbelt’s revenue and income derives from government contracting and services.
Goldbelt’s shareholder base consists of Alaska Natives who are of Tlingit and Haida descent. The Tlingit and Haida tribes are the indigenous people of Southeast Alaska, whose rich history spans more than ten thousand years in the region. Goldbelt shareholders own the entire 272,000 shares of Goldbelt stock, representing assets in excess of $100 million in addition to over 32,000 acres of land in the vicinity of Juneau. Goldbelt seeks to honor and preserve the Tlingit culture - its history, art, dance, legends, and the traditions of its Alaska Native shareholders. Learn more about Goldbelt Heritage.
The company is named after a richly mineralized zone in Southeast Alaska that encompasses 33,000 acres of Goldbelt’s land holdings— an area that stretches along the mainland from Frederick Sound to Berners Bay. Learn more about Goldbelt Lands.