Telephony / Avaya Engineer

Tekaccel Inc

NULL, MD

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JOB DETAILS

SKILLS

Amazon Web Services (AWS), Auditing, Avaya Software, Cisco Network Systems, Cisco Unified Communications Manager (CUCM), Cloud Computing, Communication Skills, Disaster Recovery, Documentation, Identify Issues, Information Technology & Information Systems, Information Technology/Systems Audit, Network Administration/Management, Network Design, PBX (Private Branch eXchange), Systems Administration/Management, Systems Maintenance, Telecommunications, Telephone Skills, Telephony, Unified Communications, Voice Mail, Voice Products

LOCATION

NULL, MD

POSTED

2 days ago

Hi Jobseekers,

I hope you are doing well!

We have an excellent opportunity with one of our clients and would like to share the details with you. Please find the job description below and let me know if this role interests you.

If you would like to proceed, kindly share a copy of your updated resume along with your contact details and a convenient time for us to connect.

Roll: Telephony / Avaya Engineer

Location: Frederick, MD

Contract

Job Description:

We are looking for a skilled Telephony Engineer with strong experience in Avaya systems and Unified Communications. The ideal candidate will be responsible for configuring, maintaining, and supporting enterprise voice and telecom solutions.

Key Responsibilities:

Configure and support telephony systems (Avaya Call Manager, System Manager, Voicemail)
Administer Avaya PBX and Unified Communications environment
Work with AWS Connect for cloud telephony setup and support
Manage call flows, vectors, and voice configurations
Support adds, moves, and changes (MACD) for telecom systems
Troubleshoot voice/network issues and maintain system uptime
Work with NICE Uptivity (call recording) and TASKE reporting
Collaborate with teams to support telecom infrastructure and integrations
Maintain documentation and perform system audits