Technical Writer

SoloPoint Solutions, Inc.

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JOB DETAILS

LOCATION

Fremont, CA

POSTED

30+ days ago

Qualifications:

5+ years of experience in technical writing, specifically documenting complex electromechanical or industrial hardware systems
Proficiency with documentation tools such as Markdown, XML/DITA, Angular, Adobe FrameMaker, MadCap Flare, or Confluence
Knowledge of CAD drawings, electrical schematics, and field deployment practices
Proven ability to translate complex technical concepts into clear, user-friendly content for installers, engineers, and customers
Experience managing documentation projects with multiple stakeholders in a fast-paced, growth-stage technology environment
Strong command of Product Lifecycle Management (PLM) systems and Document Change Order (DCO) processes
Bachelors degree in Technical Communication, Engineering, English, or a related field
Experience with localization and multilingual documentation for global distribution
Familiarity with SolidWorks Composer or other design drafting tools is a plus
Strong analytical, critical thinking, and problem-solving skills
Ability to work independently while fostering cross-functional collaboration

Responsibilities:

Author and review technical documentation for hardware, firmware, and software components, including solar tracker systems and new product offerings
Execute documentation activities using PLM systems (e.g., Arena) and manage technical information via the Document Change Order (DCO) process
Source, gather, and analyze information from engineering and field operations to create installation manuals, technical bulletins, and release notes
Oversee the production of illustrations and diagrams to support clear communication and support product marketing with technical collateral
Drive innovation by implementing CMS tools and automation to bring technical documentation into a scalable digital era
Establish quality metrics and collect stakeholder feedback to ensure documentation meets regulatory compliance and safety standards