Technical Program Manager, Edge Infrastructure

Technical Program Manager, Edge Infrastructure

Location: San Jose

Employment Type: Regular

Job Code: A34050

Responsibilities:

About the Team The infrastructure team supports the company's fast growth by building and operating hyper-scale data centers as well as vastly distributed global edge networks. To support the fast growth and manage the massive content on the platform, our infrastructure team is building hyper-scale data centers globally which host hundreds of thousands of servers.

Responsibilities:

• Lead the creation of the Build, Operations and Maintenance Plans for all global entity PoPs
• Work on operational issues including RMA and repairs for all network and server equipment.
• Drive and manage multiple projects around optimizing PoP build outs, improving documentation and building new tools
• Lead Day 2 Operations, Repair Troubleshooting, and Maintenance improvement strategies
• Design and deliver large-scale network projects composed of dark fiber, leased waves, IP transit and peering circuits, colo space, power, cross connects, point of presence and content delivery networks build
• Work on optimizing operational processes and designing more efficient workflows

Qualifications:

Minimum qualifications:

• Bachelor's Degree in Computer science, Electrical engineering, Mechanical engineering or any equivalent technical field
• Knowledge of co-location infrastructure including facilities, site selection, operations
• Knowledge of Linux and hardware systems

Preferred qualifications:

• 3 years of experience in network infrastructure space, related to solutions and/or project management experience in CDN and/or telecom-related field
• 3 years of experience managing cross-functional and/or cross-team projects
• Technical experience in telecommunication networks including Fixed Network, Transmission and IP Technologies(IPT, IX, Peering)
• 3 years of experience in edge infrastructure related fields
• Excellent communication. Ability to express ideas clearly and provide effective remote technical guidance and troubleshooting
• Knowledge of co-location infrastructure including facilities, site selection, operations
• Enjoys solving technical problems and challenges.

Compensation Description (Annually): The base salary range for this position in the selected city is $111600 - $235600 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at