Technical Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. 

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.  

Primary Responsibilities:

To deliver on the organization's responsibility, the Tech Product Operations Manager position conducts the following:

• Supports capabilities under a product area

• Understands the "what & why" of user stories, their relationship to features, and how each may impact the user

• Demonstrates empathy for the customer journey; understands applicable personas

• Understands and effectively partners with users, business, technology, and product teams to delight consumers

• Identifies and appropriately leverages SMEs

• Partners with product managers/owners to prioritize work to meet obligations and opportunities

• Understands overall product strategy and roadmap

• Understands the demand, priorities, and scrum team capacity

• Ensure user stories are directly tied to OKRs

• Decomposes capabilities into manageable features/stories; partners with engineering teams on the creation of requirements and user stories; collaborates with Business Partners to gather any information required for user story creation

• Effectively balances needs of operations and technical teams

• Can articulate to partners an understanding of core technology enabling business functions

• Supports backlog prioritization

• Build relationships to be a trusted partner

• Attends training to further advance knowledge

• Operates in an ambiguous and dynamic environment and adopts a growth mindset

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Required Qualifications:

• High School Diploma/GED (or higher)

• 2+ years of experience in product management or technology delivery roles

• 2+ years of experience working in an agile or scaled agile development environment

• 2+ years of experience in analyzing customer needs, customer engagement, and product performance

• 1+ years of experience executing work across matrixed product teams

• 1+ years of experience with AI-related product management

• Ability to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top-Secret security clearance

• United States citizenship is required for this position

Preferred Qualifications:

• Undergraduate degree or equivalent experience

• Certified Scrum Product Owner

• LESS certification

• Experience with application development and software integration

• Experience in Healthcare

• Experience working with state or federal government clients, including the bidding and implementation process

• Experience leveraging AI tools in the software development (or product) lifecycle to improve quality and efficiency

• Ability to use quantitative and qualitative data to make recommendations

• Ability to use straightforward, structured communication when connecting with stakeholders

• Ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences

• Ability to represent 'the voice of the customer' in technical discussions with architecture and engineering

• Demonstrated ability to achieve goals in a matrix environment

• Solid research and problem-solving skills

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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