Student Resource Center Assistant Manager/Provider Network Coordinator

Title: Student Resource Center Assistant Manager/Provider Network Coordinator

Agency: Piedmont Virginia Community College

Location: Albemarle - 003

FLSA: Exempt

Hiring Range: $52,500 - $58,500

Full Time or Part Time: Full Time

Additional Detail

Job Description:

Position Description - (Student Resource Center Assistant Manager / Provider Network Coordinator)

Piedmont Virginia Community College (PVCC) is a public, open access institution of higher education in the Virginia Community College System whose main campus is located in Charlottesville, Virginia. This is home to the Charlottesville Historic Downtown Mall, The Jefferson School African American Heritage Center, and the John Paul Jones Arena (JPJ). As a comprehensive community college, the College provides quality, accessible, and affordable educational opportunities for the residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, and Nelson. For more information, please visit: pvcc.edu

PVCC is known throughout the community and the Virginia Community College System for its exceptional faculty and staff, the quality of its programs and services, and the success of its students. PVCC seeks to attract, welcome, and retain individuals who reflect the communities we serve.

Position Title: Student Resource Center Assistant Manager & Provider Network Coordinator

Department: Student Affairs / Student Resource Center

Employment type: Fulltime Classified, exempt, benefited.

This is a restricted position and is contingent upon continued funding. A restricted appointment is an appointment to a position that is funded (10% or more) by non-State revenues such as gifts, grants, donations, and contracts or other sources of funding which are not continuing in nature.

Position Purpose: The Student Resource Center Assistant Manager & Provider Network Coordinator supports students by identifying and reducing barriers such as those related to hunger, unstable housing, unreliable transportation, lack of childcare, and need for emergency financial assistance that increases a student's ability to succeed. The position will also maintain and expand relationships with community-based resource providers and improve coordination of services and referrals using the Network2Work technology platform, n2work.org.

Duties and Responsibilities:

Student Support and Success Coaching

• Provide individualized support, coaching, and resource navigation to student parents experiencing barriers to academic success using the Network2Work platform.
• Oversee the College Attainment for Parent Students (CAPS) program by tracking student parent participation, progress, outcomes, and referrals using Network2Work and Navigate.

Provider Network and Community Partnerships

• Develop, maintain, and expand relationships with community-based organizations, nonprofit agencies, government programs, healthcare providers, and other service providers who can help students overcome barriers to success.
• Determine from those essential resource and service providers i) who they serve, ii) what they offer, and iii) how students can connect with them which will allow PVCC success coaches to make appropriate referrals using the Network2Work technology platform.
• Maintain up-to-date community resource and service provider information through the Network2Work platform.

Student Resource Center and Panther Pantry

• Serve as a point of contact for students seeking assistance with non-academic needs support and as a liaison to connect them with the appropriate Student Success coach.
• Assist with daily operations of the Student Resource Center (SRC), Panther Pantry and clothing closet.
• Assist with inventory management, ordering, receiving, stock, and distribution of food, hygiene, and emergency resources.
• Ensure compliance with food safety guidelines, storage requirements and pantry procedures.
• Assist with overseeing pantry volunteers, student workers and interns assigned to the Student Resource Center and Panther Pantry.
• Assist with planning and implementing student wellness and educational workshops, outreach initiatives, and special events, including our annual staff food drive and student holiday giveaway.
• Assist with marketing and communications of workshops, initiatives, and special events.

Loaner Vehicle Program

• Oversee administration of the loaner vehicle program.
• Maintain records, compliance requirements and eligibility documentation.

Piedmont Community College offers a robust benefits package, including:

• State of Virginia employee benefits
• Comprehensive health insurance (medical, dental, and vision)
• Virginia Retirement System (VRS) participation
• Generous annual leave and paid holidays
• Professional development opportunities
• Continuous learning programs
• Access to wellness resources and employee assistance programs

Minimum Qualifications:

• Experience in student affairs, case management and/or social work, human services, or a related field.
• Ability to manage multiple priorities and assignments and follow through independently.
• Strong interpersonal, written, and organizational skills and the ability to build relationships with community partners, students, and volunteers.
• Ability to frequently lift, carry, push, and pull materials up to 50 pounds and load them onto a table, shelves and/or dolly.
• Experience planning and implementing student activities, educational workshops, outreach initiatives, and special events.

Additional Considerations:

• Experience or interest in managing a food pantry.
• Knowledge or experience in addressing hunger, unstable housing, or emergency financial needs.
• Knowledge of community resources.
• Experience working in a community college or university setting.
• Knowledge of Navigate and Canvas.