Sr. Technical Writer

We are seeking a skilled Technical Writer to create and manage technical documentation for internal processes and customer-facing products.

• Responsibilities include researching technical info, collaborating with stakeholders, developing content plans, and producing manuals, policies, and training materials.
• Manage multiple projects, track milestones, ensure content accuracy, and apply standard formatting and style guidelines.
• Develop diagrams, improve processes, and maintain version control. Strong communication, attention to detail, and technical proficiency are essential.
• Minimum 8 years of experience, proficiency in Madcap Flare, MS Office, and graphics software, with a background in technical writing or related fields.
• Preferred skills include Agile methodology, web development, API documentation, and source control. The role offers a salary range of $95,000-$116,000, with benefits and a hybrid work model.