Seeking Spanish Bilingual Limited Service Customer Service Representatives for remote roles assisting Virginia residents with Medicaid, SNAP, and TANF eligibility applications.
Responsibilities include providing clear, informed responses to complex eligibility questions, guiding applicants through application processes, processing verification documents, and maintaining confidentiality.
Requirements include a high school diploma or GED, 1+ years of relevant experience, fluency in English and Spanish, strong communication skills, and ability to work independently remotely.
Preferred qualifications involve call center experience, familiarity with government programs, and proficient computer skills.
Must meet home office internet and connectivity standards, reside in the US, and be available for training and full-time shifts during specified hours.
Salary ranges from $18.46 per hour. Maximus is an equal opportunity employer.