Senior HR Generalist

Quality Enterprises USA, Inc.

Naples, FL

JOB DETAILS
SKILLS
Best Practices, Business Administration, Coaching, Communication Skills, Compensation and Benefits, Conflict Resolution, Corrective Action, Disciplinary Action, Documentation, Employee Relations, Employment Law, HRIS/HRMS, Human Resources, Human Resources Certification, Human Resources Processes, Interpersonal Skills, Maintain Compliance, Multitasking, Onboarding, Organizational Skills, PHR (Professional in Human Resources), People Management, Performance Management, Performance Reviews, Record Keeping, Set Goals, Society for Human Resource Management (SHRM), Time Management, Trend Analysis, Workplace Issues
LOCATION
Naples, FL
POSTED
25 days ago

HR Generalist

Position Summary

The Senior HR Generalist is responsible for supporting a wide range of human resources functions, with a strong focus on employee relations, workplace investigations, and policy compliance. This role partners with employees and management to foster a positive work environment, ensure consistent application of HR practices, and support the overall employee lifecycle including onboarding, performance management, and employee engagement.

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Key Responsibilities

Employee Relations

• Serve as a primary contact for employee concerns, complaints, and workplace conflicts

• Conduct timely, thorough, and objective workplace investigations

• Document findings, interviews, and recommendations in accordance with company standards

• Advise managers on corrective action, performance issues, and disciplinary procedures

• Ensure consistent application of policies, procedures, and employment laws

• Support termination, disciplinary, and performance improvement processes

• Identify trends in employee relations issues and recommend preventive strategies

HR Generalist Functions

• Support full-cycle recruitment activities including job postings, interviewing coordination, and onboarding

• Administer employee onboarding and offboarding processes

• Maintain accurate employee records and HRIS data

• Assist with benefits administration and employee inquiries

• Support performance review processes and goal setting initiatives

• Help ensure compliance with federal, state, and local employment regulations

• Participate in HR projects, training initiatives, and policy updates

• Promote employee engagement and a positive workplace culture

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Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field preferred

• 3–5 years of HR Generalist or Employee Relations experience

• Strong understanding of employment law and HR best practices

• Experience conducting workplace investigations preferred

• Excellent communication, documentation, and interpersonal skills

• Ability to handle sensitive matters with confidentiality and professionalism

• Strong organizational and multitasking abilities

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Preferred Skills

• SHRM-CP, PHR, or similar HR certification

• Experience in both union and non-union environments (if applicable)

• HRIS experience (e.g., ADP, Workday, UKG, etc.)

• Strong conflict resolution and coaching skills

• Ability to work independently while supporting a broader HR team

About the Company

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Quality Enterprises USA, Inc.