The Senior Application Analyst is responsible for enhancing, supporting and maintaining an application(s) within the St. Lukes Health System with an emphasis on patient care impact, clinical outcomes and quality improvement. Optimizes the application through development of new clinical functionality, testing and implementing scheduled vendor releases and system upgrades and fixing system defects. Serve as the resource for other application team members on technical and functional application analysis, defining system requirements and developing models using best practices for build and configuration, maintenance and data integrity. Work with cross functional teams and St. Lukes clients by providing education on system functionality and configuration of new tools to increase end user productivity within the application. Ensure system changes follow clinical workflow, change management procedures and protocols, create and maintain all documentation for all assigned applications and develop, plan and execute testing for supported applications. Communicates all necessary application changes, enhancements and procedures to all necessary internal and external department teams.
JOB DUTIES AND RESPONSIBILITIES:
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a time. Requires crouching, kneeling, and lifting of objects weighing up to 60 pounds, pushing objects weighing up to 80 pounds. Requires hand and finger dexterity to perform repairs of small equipment and to use computer equipment. Seeing as it relates to general, near, color, and peripheral vision. Hearing as it relates to normal and telephone conversations.
EDUCATION:
Bachelor Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration or equivalent work experience is required.
TRAINING AND EXPERIENCE:
Three to four (3 – 4) years of General Computer experience is required. Three to four (3 – 4) years of Revenue Cycle Application experience is required. One to two (1 – 2) years of Healthcare experience is required. One to two (1 – 2) years of Ancillary, Clinical Application experience is preferred. One to two (1 – 2) years of PC/LAN Support experience is preferred. PC and Printer knowledge and experience is preferred.
Application Experience - McKesson Star, Hospital Information System, Scheduling System experience is required. Orders Results Management, McKesson Horizon experience is preferred. Call Management System, MS Visio, MS Project, MS SQL, Reporting Tools (Crystal) experience is preferred. MS Office is required
Hospital Operations Knowledge / Experience - General, Radiology, Pharmacy, Nursing, Physician Services, Laboratory, Patient Care Services, Patient Processing experience preferred.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!