Sales and Service Associate

FULL-TIME

Part-time

LOCATION

18730 Amar Road Walnut CA 91789

Who we are

At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world

We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone

We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of

You're excited about this role because you will:

Share your passion for fitness by helping new members get started on their fitness journey

Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution

You'll spend your days:

Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources

You help keep our gym clean, well-maintained, and safe for members and guests

Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community

Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings

You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging

We're excited about you because you:

Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others

Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn

Love to achieve or exceed your goals, and you have a genuine service mentality

You have 1+ years of retail or fitness sales experience

Note: CPR and AED certification required within 60 days of employment

VARIABLE COMPENSATION:

Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans

These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions

Availability

Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community

Travel Requirement

Minimum travel may be required for training purpose and lead generation

DISCLAIMER

: This job description is intended to describe the general job functions and requirements for this position

This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required

24 Hour Fitness reserves the right to modify, add, or remove duties as necessary

Benefits Summary

24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance

There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked

Benefit eligible team members may also accrue vacation hours

All 24 Hour Team members, and their eligible dependents, receive a complimentary membership

Compensation Summary

All Employees:

Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan

Average of 30 hours or more per week:

Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above)

Actual offer may vary from posted hiring range based on location, work experience, and/or education

Pay Range: $16.90 - $16.90

FUNCTIONAL GROUP

Service