Referral Coordinator III
Baptist Health
BIRMINGHAM, Alabama
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JOB DETAILS
SKILLS
Advanced Practice Nurse (APN), Aged Care, Animal Care, Auto Insurance, Childcare, Flexible Spending Accounts, Healthcare, Healthcare Providers, High School Diploma, Hospital, Information Technology & Information Systems, Insurance, Medical Office, Medical Record System, Medical Records, Medical Terminology, Mentoring, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Organizational Skills, Outpatient Care, Patient Care, Primary Care, Problem Solving Skills, Retirement Plan, Team Lead/Manager, Team Player, Testing, Time Management, Tuition Reimbursement
LOCATION
BIRMINGHAM, Alabama
POSTED
1 day ago
Referral Coordinator III
513 Brookwood Blvd, Suite 372, Birmingham, AL 35209
Full-Time
Schedule:
- Monday – Thursday: 7:00 AM – 4:00 PM
- Friday: 7:30 AM – 12:00 PM (occasional alternating schedule)
Join a Growing Team Where Patient Care Comes First
We are seeking an experienced Referral Coordinator III to join our fast-paced, growing outpatient practice. This role is critical in ensuring a seamless patient experience by managing referrals, authorizations, and coordination of care.
If you thrive in a collaborative environment where teamwork truly makes the dream work, we’d love to meet you.
About Baptist Health Medical Group
Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs.
As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options.
Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.
Baptist Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes:
- Medical, Dental, Vision
- 403(b) Retirement Savings Plan
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Paid Time Off (up to 5 weeks to start)
- Life Insurance
- Extended Leave Plan (ELP)
- Family Care (childcare, elder care, pet care)
- Paid Parental Leave
- Pet Insurance
- Car Insurance
- Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt
ALL BENEFITS START DAY ONE
Responsibilities:
What You’ll Do
- Manage internal and external referrals and authorizations within the EHR system
- Coordinate follow-up care, diagnostic testing, procedures, and specialty appointments
- Verify insurance information and ensure payer requirements are met prior to services
- Collaborate with providers, clinical staff, and scheduling teams to support patient care
- Communicate with patients, providers, and external facilities to ensure timely referrals and authorizations
- Maintain accurate patient and insurance information within EHR systems
- Serve as a resource for referral processes, payer guidelines, and workflow improvements
- Assist with training, mentoring, and supporting team members as needed
- Monitor and follow up on referral denials and authorization issues
Qualifications:
What We’re Looking For
Education & Skills
- High School Diploma or equivalent required (AA degree preferred)
- Knowledge of medical terminology and referral/authorization processes
- Strong critical thinking and problem-solving skills
Experience
- Minimum of 5 years of medical office experience
- Experience with physician office or hospital referrals required
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
About the Company
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