Peer Warmline Supervisor

Common Ground

Pontiac, MI

JOB DETAILS
SALARY
$27–$29 Per Hour
SKILLS
Broadband, Call Monitoring, Coaching, Crisis Intervention, HIPAA (Health Insurance Portability and Accountability Act), Operations Management, People Management, RMON, Service Delivery
LOCATION
Pontiac, MI
POSTED
Today

The Peer Warmline Supervisor oversees remote operations of a crisis intervention line, supporting Peer Specialists and ensuring effective service delivery. They coordinate staffing, monitor calls, enforce policies, and debrief with staff. Candidates must be MDHHS Certified Peer Support Specialists or Peer Recovery Coaches with at least 2 years of experience and 1 year of supervisory experience, residing in Michigan, with private HIPAA-compliant workspace and high-speed internet. The role offers competitive pay ($27-$29/hr + shift differential), shift premiums, paid time off, and wellness benefits. The organization is mission-driven, providing mental health support 24/7, fostering professional growth, and promoting an inclusive environment. Ideal for self-motivated leaders committed to peer support and crisis intervention.

About the Company

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Common Ground