Patient Service Representative

We are seeking a Patient Service Representative, sometimes referred to as a Hospital Admission Representative. The Patient Service Representative collects and verifies patient demographic and insurance information while ensuring eligibility, benefits, and authorizations are accurately obtained. The Patient Service Representative collaborates closely with the Admitting team and communicates effectively with patients across all age groups. 

Shifts Available: Days 

Employment Type: Full Time 

Hours: 8:00am to 4:30pm 

Location: Providence Medical Center, Cardiology Clinic, Kansas City, KS 

Here are some of the benefits of working at Prime Healthcare: 

• Health, dental, and vision insurance options 

• Paid vacation, sick time and holidays 

• Bereavement leave, FMLA and other leave options 

• Employer 401K options 

• Tuition reimbursement options  

• Life, disability, and other insurance options 

• Many other amazing benefits 

Essential Duties and Responsibilities (includes, but not limited to): 

• Interview patients or authorized representatives to gather accurate demographic and insurance information 

• Verify insurance eligibility, benefits, and required authorizations 

• Enter and retrieve patient data using computerized systems 

• Communicate clearly with patients using age-appropriate techniques across all life stages 

• Support Admitting department operations, including reception, PBX functions, and special assignments 

EDUCATION, EXPERIENCE, TRAINING
 
1. Previous experience in a medical setting, preferred.
2. Knowledge of medical terminology preferred.
3. High School Diploma or Equivalent preferred.
4. Customer Service experience preferred.

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