Back to search results Ops Analyst MKTS Charlotte, North Carolina Additional locations Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Job Description:This job is responsible for providing standard research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures.LOB Job Description:An exciting opportunity to join the GFICCO (Global Fixed Income, Currency, Commodities Ops) Operations Team. The role requires analysis and ownership of a variety of FX (Foreign Exchange) operational processes in a challenging and fast paced environment, ensuring sustained proficiency and accuracy for all tasks; responsible for the confirmation and settlement of FX transactions and any subsequent investigation and resolution of exceptions/breaks. The team also support the regional settlement of Mergers and Acquisition related transactions. Communication by phone and email is required whilst providing exceptional customer service to both client and internal service partners. This role provides a fantastic learning opportunity and exposure to front to back processes such as; Trading/Sales, Technology, Client Onboarding and more.Responsibilities:Support the businesses overall strategies and learn how we operate.Contribute to the development of business intelligence to support performance analysis and process enhancements to deliver a sustainable design model. Performs research and conducts standard analyses using established techniques, including transactions that require special handling and exception handlingExplores methods to enhance processes, further reduce risks, and boost client experiencePartners with colleagues on the trade and sales support teams, as well as external agentsCreates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reportingEscalates potential risks and exposures to manager in a timely mannerAssists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functionsRequired Qualifications:1-3 years of capital markets experience1-3 years of Microsoft excel experience An effective and clear communicator across various levels within the organization with an ability to influence positive outcomes.Strong organizational skills with the ability to prioritize and manage workload through fluctuating volume periods; ability to multi task whilst managing competing priorities and deliveries.Self-motivated individual who demonstrates and encourages collaboration within and beyond his/her team.Excellent attention to detail.Logical approach to problem solving; intellectually curiousContinuous learner with a desire to become a subject matter expert within the team. Desired Qualifications:Experience in the financial services industryExperience with various data analysis tasksStrives to bring new thoughts and ideas to teams in order to drive innovation and unique solutionsA working knowledge of AI tools (i.e. Copilot, Basic Prompting)Excels in working among diverse viewpoints to determine the best path forwardExperience in connecting with a diverse set of clients to understand future business needs - is a continuous learnerCommitment to challenging the status quo and promoting positive change.Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client baseBelieves in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the worldExperience working in a financial institution in an Operations environment supporting OTC and/or FX or other institutionally traded financial products.Skills:Attention to DetailCritical ThinkingData Collection and EntryRecording/Organizing InformationResearchFraud ManagementInterpret Relevant Laws, Rules, and RegulationsProblem SolvingQuality AssuranceRisk ManagementAdaptabilityCustomer and Client FocusPrioritizationResult OrientationWritten CommunicationsShift:1st shift (United States of America)Hours Per Week: 40 Learn more about this role Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Full time JR-26016714 Manages People: No Travel: No Age requirement: Must at least be 18 years of age. Share: Save job Job saved