The Operations Manager serves as a strategic partner to the COO, providing leadership to internal teams to achieve operational excellence through innovative processes and practices.
Responsibilities include enhancing client relationships, effective communication, material procurement, regulatory compliance, and fostering a culture of mentorship and continuous improvement.
Key tasks involve leading team cohesion, optimizing customer service, managing installation teams, providing technical guidance, driving first-appointment installations, and ensuring project timelines are met.
Travel to job sites and locations is required.
Qualifications include 5+ years in operations leadership within building or construction industries, strong analytical and communication skills, proficiency in MS Office and CRM, and willingness to travel up to 10%.