The Operations Manager oversees daily gym operations, manages the Service team, and ensures exceptional member experiences.
They lead hiring, training, and supervising staff, maintain facility cleanliness and safety, and collaborate with sales, fitness, and marketing teams to enhance performance.
The role involves customer service, resolving member concerns, monitoring revenue and inventory, and ensuring compliance with health standards.
Ideal candidates have 2-3 years of management and 3-4 years of customer service experience, strong communication skills, and a passion for fitness.
Requirements include passing a background check, CPR certification, and physical ability to work in a gym setting.
Salary is $65,000, with benefits like health insurance, 401(k), free membership, and professional development opportunities.