Seeking an Office Clerk/Administrative Assistant in Irving, TX for a 24-month (potentially extending) hybrid role. The position requires flexibility for days, nights, weekends, and holidays, totaling 40 hours/week, with assigned in-office days. Candidates should have excellent interpersonal, communication, analytical, and critical thinking skills, capable of making independent decisions in high-pressure situations. Proficiency in Google/Gmail, GSuite, Windows, Excel, Word, Outlook, and Adobe PDF is essential. Responsibilities include monitoring security email boxes, investigating and responding to inquiries, handling escalated issues professionally, and supporting projects per supervisor instructions. A relevant degree or equivalent experience is required. Strong customer service and professional writing skills are also necessary. Shifts may vary based on business needs.