Multi-Location Branch Customer Service Specialist

The Sherwin-Williams Company

Warren, OH

JOB DETAILS
SKILLS
Customer Satisfaction, Customer Support/Service, Driver's License, High School Diploma, Inventory Management, Lift/Move 50 Pounds, Meet Sales Quota, Multilingual, Needs Assessment, Painting (Facilities and Maintenance), Problem Solving Skills, Retail, Salon Services, Transaction Processing/Management, Wholesale Industry
LOCATION
Warren, OH
POSTED
Today

This full-time position involves working closely with commercial paint customers to assess their needs, answer product questions, and recommend suitable solutions, ensuring high customer satisfaction and achieving sales goals. The role includes assisting customers in person and over the phone, processing transactions, building trust with wholesale clients, and maintaining product displays and store standards. Responsibilities also encompass inventory management, tinting and mixing products, stocking shelves, and supporting deliveries. The candidate must be at least 18, have a valid driver’s license, and be able to lift up to 50 lbs. with or without accommodations. Preferred qualifications include a high school diploma, experience in retail or customer service, knowledge of paint products, and bilingual abilities, especially in Spanish. The position requires working within a 20-mile radius of the specified store location.

About the Company

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The Sherwin-Williams Company