American National Standards Institute (ANSI), Background Investigation, Cellular Telephone, Communication Skills, Crane, Customer Support/Service, Develop and Maintain Customers, Driver's License, Electricity, Equipment Maintenance/Repair, Establish Priorities, Identify Issues, Interpersonal Skills, Maintenance - Electrical, Multitasking, OSHA, On Site Support, Organizational Skills, Preventative Maintenance, Telephone Skills, Time Management, Welding
About Us
GWBI is a family-owned, full-service provider of overhead crane products and solutions, serving North America since 1980.
Job Description
G.W. Becker, Inc. (GWBI) is looking for a Multi-Craft Field Service Technician Levels 3-5. This position requires 4 to 5 years' experience in electrical and mechanical. This is a travel position with the majority of travel being within 200 miles. The Multi-Craft Level 3-5 Crane Technician will be responsible for applying the Electrical and Mechanical trade skill set in the installing, maintaining, repairing, and operating overhead cranes and hoists.
Key Responsibilities
- Troubleshoot, repair and inspect overhead cranes and hoists.
- Perform scheduled preventive maintenance activities on equipment.
- Evaluate and make recommendations regarding required repairs for customers.
- Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; and recommending system improvements.
- Service overhead crane systems by performing quality installations; performing OSHA/ANSI equivalent inspections; troubleshooting breakdowns; performing preventive maintenance; and responding to repair calls.
- Document service and installation actions by completing forms, reports and inspection checklists.
- Builds and maintains customer confidence by maintaining good response time, informing customer of problems and completing the job in a timely manner.
- Maintain professional presentation, timeliness, appearance and organization in all areas.
Competencies
- Excellent communication skills
- Excellent customer service orientation and interpersonal skills.
- Ability to work independently.
- Excellent organizational, multitasking and prioritization skills while working under pressure.
- Ability to work at heights.
- Strong electrical background
Qualifications
- Requires 4 to 5 years electrical and mechanical skills.
- Welding, fabrication, layout, burning, fitting, and rigging experience are a huge plus.
- Experience with overhead cranes is desirable.
- Valid driver’s license and acceptable driving record are required.
- OSHA 10 required
Additional Requirements
* Must be able to pass a drug screen, physical, and background check.
* Important Disclaimer: As a condition of employment for this position, you must be able to pass a random drug screen at the request of GWBI or our customers. This includes testing for marijuana, regardless of whether you have a medical card or not.GWBI offers a comprehensive compensation package, to include:
- Competitive base pay
- 7 Paid holidays
- Contributory medical
- Voluntary dental, vision and short term and long-term disability
- 401K plan with up to a 4% match
- Per Diem rates
- Boot Reimbursement up to $125 annually
- Uniforms provided free.
- Company cell phone and tablet are provided.
- Company work truck
- PTO
- Referral Program up to $1000 per referral
If you would like to accelerate your interview process, use the link below to access a quick 6 question video.
https://app.hireflix.com/public-application/6a107b7a561af016d7e3948e
G.W. Becker is an Equal Opportunity Employer
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