divh2Restoration Operations Manager/h2pSERVPRO of Woodcrest/El Cerrito/Lake Mathews is seeking a driven and experienced Restoration Operations Manager to lead our Water Division. In this role, you will oversee daily operations, develop high-performing teams, and ensure exceptional service deliveryliving out our mission to make property damage Like it never even happened! As the Restoration Operations Manager, you will manage, support, and motivate the entire Restoration Division to ensure customer satisfaction, revenue and profit growth, and staff development. You will continue to ensure our Restoration Teams make every type of property damage Like it never even happened!/ppWhy Join Us At SERVPRO of Woodcrest/El Cerrito/Lake Mathews, we invest in our people and provide opportunities for long-term success:/pulliCompetitive compensation/liliSuperior benefits/liliCareer progression/liliProfessional development/liliAnd more!/li/ulpKey Responsibilities/pulliLead, support, and motivate the Restoration Division to achieve customer satisfaction, revenue growth, and profitability/liliMaintain consistent communication with management, staff, and vendors to ensure smooth operations/liliDevelop and implement quality assurance protocols to deliver an exceptional customer experience/liliRecruit, train, and develop team members to build a strong, high-performing workforce/liliEnsure compliance with all legal, safety, and regulatory requirements in partnership with leadership/liliOversee maintenance of facilities, vehicles, equipment, and inventory/liliTrack, analyze, and report key performance metrics to improve operational efficiency/liliIdentify opportunities to enhance processes, productivity, and organizational capacity/liliContinuously develop leadership, management, and restoration expertise/li/ulpPosition Requirements/pulliHigh School Graduate or GED Equivalent/liliValid Drivers License/lili2+ years of management experience/liliAt least one year of restoration industry experience preferred/liliIICRC certifications preferred/liliExperience in building a strong team with tangible leadership skills/liliStrong process and results driven attitude/liliAbility to multitask and to remain detail orientated/liliMust be knowledgeable in relevant computer applications Skills/Physical Demands/Competencies/liliAbility to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance/liliAbility to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)/liliAbility to repetitively push/pull/lift/carry objects/liliAbility to work with/around cleaning agents/liliAbility to successfully complete a background check subject to applicable law/li/ulpAdditional Information Each SERVPRO franchise is independently owned and operated. All employees are hired and employed by the individual franchise and not by SERVPRO Industries, LLC. Compensation: $90,000.00 - $115,000.00 per year/p/div