The Quality Assurance Manager oversees the final stages of the sales process for vacation ownership, ensuring accurate contract review, paperwork, and signatures. They assist new owners in understanding their purchase, provide ongoing customer support, and help with administrative duties. The role involves ensuring high customer service standards, facilitating owner follow-ups, and training new team members. Candidates should have at least 2 years of hospitality or guest service experience, strong communication skills, proficiency with Microsoft Office, and the ability to obtain a notary license. Preferred qualifications include a bachelor’s degree and experience in timeshare or quality assurance. The position requires a flexible schedule, professional demeanor, and a passion for building customer relationships. The company values diversity and provides accommodations for individuals with disabilities.