Make Ready Technician - Multifamily

Make Ready Technician - Multifamily

The Make Ready Technician is responsible for assisting with upholding the physical integrity of the community by ensuring a clean, safe, and well-maintained living environment for residents, visitors, and staff. This role plays a key part in preserving property value and enhancing resident satisfaction. The Make Ready Technician is expected to proactively anticipate, identify, and resolve issues related to the property, under the supervision of the Lead Maintenance Technician. This role also involves training and mentoring all maintenance personnel to provide strong operational support and ensure consistent, high-quality service delivery.

Key Responsibilities

• Conduct all duties in compliance with company policies and procedures, as well as applicable federal, state, and local laws (e.g., OSHA, ADA, Fair Housing).
• Inspect vacated apartments and complete detailed checklists to assess make-ready needs; promptly communicate required services to the Senior Maintenance Technician and Property Manager.
• Assist with cleaning and trash-out of units, including removal of heavy or bulky items when necessary.
• Maintain cleanliness of community grounds and deliver notices to residents as needed.

Leadership & Training

• Complete all required Grace Hill training courses by specified deadlines.
• Understand that eligibility for commissions or bonuses is contingent upon timely course completion.
• Participate in ongoing skill development as directed by management.
• Support safety training efforts and adhere to "safety first" practices at all times.

Maintenance Coordination

• Perform general maintenance tasks to prepare apartments for new residents, including:
• • Replacing or repairing lights, locks, faucets, appliances, doors, blinds, fans, windows, and shelving.
  • Patching and painting walls, inspecting tiles, changing A/C filters, and operating carpet cleaning equipment.
  • Changing locks and mailbox locks as needed; making new keys upon request.
• Assist with appliance repairs, replacements, and transfers to or from units.
• Transport paint and equipment from storage areas and assist with painting and minor exterior maintenance.
• Respond to service support needs from the maintenance team when requested.

Resident Relations

• Ensure all apartments are restored to "market ready" condition in a timely manner to support resident move-in schedules.
• Provide a clean, functional, and welcoming living space for new residents upon move-in.
• Deliver resident notices as needed, maintaining a professional and respectful demeanor.
• Support the property team by promoting a safe, clean, and well-maintained community environment.

Compliance & Reporting

• Document all inspections, repairs, and maintenance tasks completed during the make-ready process.
• Report supply and material needs to the Property Manager and/or Senior Maintenance Technician.
• Ensure all work is performed in alignment with safety regulations and property standards.
• Complete other tasks as assigned by management to support the overall success of the property.

Qualifications

• Must meet all physical requirements of the position and be able to follow directions effectively.
• Work schedule is typically 40 hours per week, from 8:30 a.m. to 5:30 p.m., Monday through Friday; however, the weekly schedule may vary as business needs require.
• Scheduled on-call work may be necessary.
• Must wear a back-support belt and gloves as dictated by specific tasks to ensure safety.
• Required to wear appropriate footwear, such as non-flat-bottom shoes; flat-bottom sneakers are not permitted.

Work Environment

• Work is performed primarily indoors (66% to 100% of the time), with occasional outdoor tasks as needed. During the course of assigned duties, there may be exposure to cleaning solvents, paint fumes, and adhesives. The role requires the ability to work in tight or awkward spaces to access hard-to-reach areas, and tasks may occasionally involve physical strain or repetitive motions in confined environments.

Physical Requirements

• Must be on feet for the majority of the shift (66% to 100% of the time).
• Frequent bending, kneeling, climbing stairs/ladders, and reaching overhead for routine cleaning tasks.
• Regular pushing, pulling, gripping, and using tools/equipment for cleaning and light maintenance.
• Must lift and carry items ranging from 150 lbs regularly; occasionally up to 75 lbs, rarely over 100 lbs.

Vision Requirements

• Must consistently recognize clean versus unclean areas and identify spots needing attention.
• Frequent need to see clearly at a distance for property-wide observation.
• Must be able to visually inspect equipment and cleaning results for quality assurance.
• Requires attention to small details for tasks such as spot cleaning, surface inspection, and touch-ups.

Hearing Requirements

• Hearing is helpful but not essential for performing job duties.
• Must be able to receive instructions from management either verbally or in writing.
• Occasional verbal communication may be needed to clarify tasks or confirm instructions.
• Must be attentive to surrounding noise when working in shared or high-traffic areas.

Speaking Requirements

• Verbal communication is not essential but occasionally required to request supplies or ask questions.
• Written communication is acceptable for most tasks and instruction exchanges.
• Ability to understand and follow verbal or written directions is necessary.
• Professional interaction with team members may occasionally involve brief verbal exchanges.

Why Join Us?

• Enjoy opportunities for professional growth and development within a supportive culture.
• Access to benefits including low-cost health, dental, and vision insurance, life and disability coverage.
• Voluntary wellness plans (critical illness, accident, hospital indemnity)
• Employee Assistance Program
• Access to Financial Planning Resources and Employer-Matched 401(k) Plan
• PTO & Sick Time, Paid Holidays, Birthday Leave, Work Anniversary Leave

Join the SunRidge Team

If you're a motivated, ethical, and service-minded leader ready to take ownership of a thriving community, we want to hear from you. Apply today and be part of a company where people truly are our greatest strength.