Join a Global Leader in Workforce Solutions – Net2Source Inc.
Who We Are
Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.
Job Title: IT Support Specialist
Duration: 4 months contract
Location: Raleigh, NC (RDU)
Schedule: Monday – Friday
Shift: 8:00 AM – 5:00 PM
Position Summary
• We are seeking a dedicated and enthusiastic in-office IT Support Specialist to join our on-site team.
• As a specialist, you will be our point of contact at the Raleigh office for our employee's technical needs and providing essential support for daily operations.
Responsibilities
• Identify and provide technical support to users for hardware and software related problems.
• Proficient in installation, troubleshooting problems/errors and support for Windows 11, MacOS and MS Office 365 suite of applications.
• Knowledge of troubleshooting iPhone and Android phone OS related issues.
• Provide support for printers, AV and conference rooms at the office.
• Knowledge of Jira and Service-Now ticketing desks.
• Monitor and respond to requests received through the help desk.
• Perform break-fix support for laptops and docks/peripherals in a timely manner.
• Manage and maintain office hardware inventory.
Qualifications
• Proven work experience as an IT technician.
• Ability to diagnose and troubleshoot variety of technical issues related to Windows, networking, MS Office suite, Mac, iPhone and Android OS.
• Good analytical, problem solving and communication skills in English.
• Be approachable and openly communicable with other employees at the office and senior management.
• Ability to patiently provide verbal and written technical help to end users.
• Be able to work in a team and communicate effectively.
• College/BSc degree in Information Technology, Computer Science or relevant field.
• Bachelor's degree preferred, but a computing degree is required.
Why Work With Us?
We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.
Our Commitment to Inclusion & Equity
Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.
Awards & Recognition
• America's Most Honored Businesses (Top 10%)
• Fastest-Growing Staffing Firm by Staffing Industry Analysts
• INC 5000 List for Eight Consecutive Years
• Top 100 by Dallas Business Journal
• Spirit of Alliance Award by Agile1