We are seeking an IT Support Specialist based in Atlanta to provide on-site technical support to attorneys and staff.
Key responsibilities include supporting PCs, phones, AV equipment, peripherals, and infrastructure, documenting incident tickets, assisting with escalated issues, supporting events, and responding to outages.
Qualifications include 3+ years of corporate and support experience, proficiency with Windows, Office Suite, Cisco VoIP, web conferencing, mobile devices, printers, network troubleshooting, and AV systems.
Strong customer service, problem-solving, communication skills, and ability to work independently and travel are essential.
Minimum education is a bachelor's degree with relevant IT certifications or equivalent experience.
The role offers comprehensive benefits focused on health, wellness, and work-life balance.